Ecommerce
Menu

Reviews

4min

Background

Customers can review products via a 1-5 rating, add their own text, add effects and optionally upload an image. These will show on your menu for other customers to see; you have control over what gets posted by being able to approve/reject reviews.

AIQ Ecommerce sends out an email requesting a review post-purchase.

To enable/disable Reviews

  1. Navigate to Store > Settings > Products
  2. Scroll down to 'Enable Product Reviews'
  3. Toggle ON/OFF

To Approve / Reject Reviews

  1. Navigate to Menu > Reviews
  2. You will see any Pending Reviews
  3. Select the review to see the details as well as approve or reject it.
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Export Reviews

You can use the filters to define which reviews you would like to export for a store. Once you have the correct reviews filtered out, you can then select the More (...) menu in the top right corner and export the reviews to a CSV.

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Updated 04 Apr 2024
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