Ecommerce

aiq ecommerce is part of the wider aiq product suite, but is in a separate app if you are a legacy customer, you can login with your previous credentials if you are an existing aiq customer and you want to enable ecommerce, you can do so via the ecommerce tab on your dashboard, and then can login with your same aiq credentials for a list of our ecommerce specific integrations, see aiq ecommerce integrations docid\ hnlbg0y0indljbtiktgc9 🎓 learn at your own pace stay ahead with every release visit aiq academy to deepen your know how and master the platform aiq academy catalog aiq academy ecommerce training ecommerce faqs are there preferred cms providers that we recommend that works with our ecommerce menus? our ecommerce menus work with every cms (wordpress, wix, webflow, etc ) you should decide based on your own expertise or hire an agency can the ecommerce menu be my website? i don't want to build out a full website when online shopping is the focus yes, you can use the menu as your website you will still need to purchase a domain and setup a reverse proxy to our menus from your domain this still gives you seo can i facilitate the "ice cream truck" model with your ecommerce? (i have a roving delivery truck) yes, assuming we're talking about the same 'ice cream truck' model, you should be able to here's how set up 1 menu for each delivery truck set up your distinct delivery zones on each menu in your pos, set up your inventory for a specific 'room' and hook that up to the relevant menu in ecom (pos dependant) you can use the store locator widget docid\ vy7vf8bokhnttdkglrf91 to route the customer to the correct menu or if the customer is already on a menu and enters their address, they will be redirected to the correct menu (truck in this case) that delivers to their address what browsers do you support? aiq ecommerce front end is hosted on vercel we currently support the following browsers and versions browser version google chrome 80 0 or later safari 13 1 or later microsoft edge 80 0 or later firefox 74 0 or later opera 73 0 or later can i customize my footer? no however, we don't recommend navigating your customers away from your menu anyway keep them going down the purchase funnel when we pull products from the pos, what is our source of truth? product id or sku? productid (or variantid for flowhub) can i upload videos for my product images, banners, etc ? not at this time the constraint is we send all the images through an image optimizer to ensure your menu still loads quickly (helps with seo and reducing bounce rates) videos are harder to optimize and control can i combine my med and rec menus into 1 single menu? no currently, you need to have separate menus but can link them via store info docid\ xmkjuiwuoji0cd0qwltjb settings is it possible to have multiple payment integrations shown at checkout? yes why is search not returning items when i'm searching on words that the product name contains? we do not currently support out of order search terms how can i prevent overselling? we encourage stores to use our product quantity threshold docid\ sefql0feggf2u4qxglzub feature to prevent overselling how can i change the discounts in aiq ecommerce? managing discounts in aiq ecommerce allows you to create custom offers that automatically apply to qualifying purchases how to create or edit discounts navigate to your menu tab in the aiq ecommerce / dispense dashboard select offers from the slide out menu click the “+” icon in the top right corner to add a new offer choose the type of discount you want to create cart discount – applies to the entire cart when specific conditions are met deal – applies when certain product combinations or quantities are purchased sale discount – applies directly to specific products or categories how can i stop out of stock products from appearing on google using aiq ecommerce? when managing your online store with aiq ecommerce, you might notice that out of stock products still appear in google search results this happens because google indexes items listed on your website, even if their quantity is zero however, aiq ecommerce offers a solution to manage this issue effectively using the product quantity threshold feature why do out of stock products appear on google? google indexes items from your online menu or inventory if an item remains listed in your store—whether or not it is available for purchase—it can show up in search results to prevent out of stock products from surfacing, you'll need to ensure such items are hidden from your menu aiq’s product quantity threshold feature allows you to automate this process by removing low or zero quantity items from public view what is the product quantity threshold feature? the product quantity threshold is a setting within aiq ecommerce that hides products from your online menu when their stock reaches or falls below a specified quantity for example, setting the threshold to “0” ensures that items with no stock left will no longer be displayed to customers or indexed by google how to configure the product quantity threshold follow these steps to set up a product quantity threshold for your store access the categories section log in to the aiq ecommerce dashboard and navigate to menu > categories select a category choose the relevant category for which you want to apply the threshold edit the default product quantity threshold on the details screen, locate the setting labeled “default product quantity threshold ” set the threshold value enter your desired threshold number, such as “0” if you want products with no stock to be hidden you can also set a higher number to hide items as their stock runs low save changes confirm your updates by saving the changes once these steps are completed, any item with a stock level at or below the specified threshold will no longer appear on your online menu or in google search results