Custom Traits

audiences that are not built around data pulled from the pos are called "custom" audiences whether it's vip , teachers , or military ; you can create custom attributes for these audiences a few different ways how to create discount groups from your pos if you have discount groups set up in your connected pos, aiq can use them to create custom audiences custom brand traits / discount groups > contains > {{discount group name}} make sure the discount group name spelling matches what you have set up in your pos after you create this audience in aiq, any contact added to the group in your point of sale will be automatically added to this audience how to add a custom tag to a persona manually you can manually add contacts to a custom audience by adding a tag to their persona navigate to customers > personas find the desired persona and click "edit tags" create your custom tag and save navigate to customers > audiences add an audience with the following settings custom brand trait > dashboard > contains > {{tag name} it takes about 6 hours for the audience to populate with the personas who possess the tag how to add a custom tag to persona(s) via file upload if you have a large list of personas you need to import, you can use the docid\ u53udjgtlb rkaqpjcfck here you can upload custom traits