Customers
...
Audiences
Audience Traits

Computed and Predicted Traits

3min

Computed Traits

Computed traits provide detailed analytics about a persona's spending behavior, audience membership, and purchase patterns, offering valuable insights for targeted marketing and sales strategies. These traits include metrics like average days between purchases, total and average spending, conversion and sales counts, commonly bought items, and loyalty metrics, helping to identify high-value personas to optimize engagement.

Trait Name

Trait Description

Selection Options

Is a top 20% spender

Indicates if the persona is a top 20% spender.

is true, is false

Is in Audience ID(s)

Indicates if the persona is in specific audience IDs.

{typeahead chooser}

Is NOT in Audience ID(s)

Indicates if the persona is not in specific audience IDs.

{typeahead chooser}

Avg days between purchases

The average days between purchases.

more than, exactly, less than, is unknown, has any value, in range

Avg ticket size

The average ticket size of the persona.

more than, exactly, less than, is unknown, has any value, in range

Total loyalty orders

The total number of loyalty orders made by the persona.

more than, exactly, less than, in range

Total spent while loyal

The total amount spent while loyal.

more than, exactly, less than, in range

Mean purchases/month

The mean purchases per month.

more than, exactly, less than, is unknown, has any value, in range

Mean purchases/year

The mean purchases per year.

more than, exactly, less than, is unknown, has any value, in range

Number of conversions

The number of conversions.

more than, exactly, less than, in range

Number of sales

The number of sales.

more than, exactly, less than, in range

Spent per sale

The amount spent per sale.

more than, exactly, less than, in range

Has purchased amount

The persona paid set amount of money on an order at least once.

For example, if you set this to greater than $100, you'd create an audience of personas who have made at least 1 purchase that was greater than $100.

more than, exactly, less than, in range

Total spent

The total amount spent by the persona.

more than, exactly, less than, in range

Total purchased quantity

The total quantity purchased by the persona.

more than, exactly, less than, in range

Total # of times spent at least $50

The total number of times the persona spent at least $50.

more than, exactly, less than, in range

Total # of times spent at least $100

The total number of times the persona spent at least $100.

more than, exactly, less than, in range

Total # of times spent at least $250

The total number of times the persona spent at least $250.

more than, exactly, less than, in range

Total # of times spent at least $500

The total number of times the persona spent at least $500.

more than, exactly, less than, in range

Total site page views

The total site page views by the persona.

more than, exactly, less than, in range

Total spent at favorite store ID

The total amount spent at the favorite store ID.

more than, exactly, less than, in range

Most commonly bought category

The most commonly bought category by the persona.

is unknown, has any value, starts with, ends with, contains, does not contain, matches regex

Most commonly bought brand

The most commonly bought brand by the persona.

is unknown, has any value, starts with, ends with, contains, does not contain, matches regex

Most commonly bought product (name)

The most commonly bought product (name) by the persona.

is unknown, has any value, starts with, ends with, contains, does not contain, matches regex

Most commonly bought SKU

The most commonly bought SKU by the persona.

is unknown, has any value, starts with, ends with, contains, does not contain, matches regex

Day of last purchase

The day of the last purchase by the persona.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

Last purchased amount

The amount of the last purchase by the persona.

more than, exactly, less than, is unknown, has any value, in range

When points will expire

The date when the points will expire.

after, on, before, between, in last, in next

Predicted Traits

Predicted traits provide forecasts about a persona's future behaviors, preferences, and value, helping businesses to tailor their marketing and engagement strategies proactively. These traits include predictions about the likely customer lifetime value, the brands, categories, and SKUs a persona is likely to purchase, and their likelihood of returning soon.

Trait Name

Trait Description

Select Options

Likely customer lifetime value

The likely customer lifetime value.

more than, exactly, less than, is unknown, has any value, in range

Likely to buy brand

The likely brand the persona will buy.

is unknown, has any value, starts with, ends with, contains, does not contain, matches regex

Likely to buy category

The likely category the persona will buy.

is unknown, has any value, starts with, ends with, contains, does not contain, matches regex

Likely to buy SKU

The likely SKU the persona will buy.

is unknown, has any value, starts with, ends with, contains, does not contain, matches regex

Likely to return soon

Indicates if the persona is likely to return soon.

is true, is false