10DLC Registration

ensuring compliance with 10dlc (10 digit long code) regulations is crucial for businesses aiming to leverage sms and mms communications how to register for 10dlc in aiq navigate to settings > texting texting settings docid\ dvcqvk rlqsacsl36ng 6 scroll to the carrier registrations section and click "register for texting" fill out the form details here are compliance best practices double check all the details against your official business documents prior to submission review mms and sms content for any compliance triggers such as prohibited terms or images no regulated industry specific terms our system will scan all uploaded images for non compliant content and will not allow upload if it is flagged to protect your 10dlc registration (for regulated industries) avoid promotional wording in imagery, like "sale" or "free" or anything with "% off" as carriers will see this as promotional content and may flag your messages submit once submitted, the form submission can continue to be accessed to view the current approval status or any errors related to the submission handling rejections if your 10dlc registration is rejected, follow these steps review the submitted information and verify that it exactly matches your official business tax forms (ein letter from irs) pay particular attention to accurate formatting of your business address correct formatting of your phone number (use only numbers) ensure that the registration details are consistent with your business entity’s legal name and branding note you cannot re register a previously banned entity the approval of your registration form is handled by cellular companies or carriers, not aiq ensuring precision in your submissions is critical for a successful registration process if rejection continue to persist please chat with one of our live agents to get further assistance providing them with your ein irs letter will help speed up the review of your rejection faqs what happens when 10dlc is approved? after approval, the associated 10dlc campaign id will automatically be added into your aiq settings within 24 hours all unregistered numbers will be released and 49 new registered phone numbers will be purchased that are attached to the proper campaign can i register multiple agency accounts under a single 10dlc registration? no agencies with multiple advertiser accounts will need to register each advertiser account in aiq separately can i register my regulated canadian agency for 10dlc? regulated industries in canada, doing business in canada, do not need to register for 10dlc at this time how long does it take to get 10dlc registration approved? the 10dlc registration process typically takes up to 5 7 days however, in some cases, the approval process might take longer once your application status is marked as "pending" in aiq, it means your submission is actively under review by carriers an auditor will respond to the registration form that you've filled out, which can be done right in aiq, see texting settings docid\ dvcqvk rlqsacsl36ng 6 how do i know if i'm approved? we will send you an email as well as update your status in app under texting settings what if i already registered for 10dlc with a different provider (not aiq)? we cannot transfer numbers nor transfer registration from a different provider you will need to re register with aiq what if i am a parent company with multiple brands, but only one registered 10dlc account, can i send 10dlc campaigns for each brand to their respective customers using a single 10dlc registration? yes under retail store settings, brands can set a brand nickname to be used as a macro to interchange appropriate brand names within the 10dlc campaigns you can also set up a per store image in texting settings > default text message templates > by store settings, which can be used as your individual store logos can retailers choose the 49 phone numbers they are assigned for 10dlc? no when phone numbers are assigned to an account, do we match the area codes to where the retailer is located? we attempt to get numbers with area codes that match the store address that is entered into aiq, but it is not guaranteed