Settings
Texting Settings

Phone Manager for Non-regulated Industries

2min

Manually Managing Phone Numbers

Non-regulated industries can enable manual phone number management for reasons including having a local. Manually managing numbers can also allow for customers to whitelist your number(s) and potentially avoid spam triggering messages altogether.

To completely disable automatic Phone Number management: Enable "Manual Numbers Only". When enabled, AIQ will not auto buy numbers for the account. All numbers are managed by the new view for searching, buying, releasing phones.

Phone numbers view

The Phone numbers view under Texting Settings is where you can buy and manage your current numbers.

  • Select - Mark the number for buying or other management options
  • Number - The full phone number available for use
  • Features - Supported campaign and messaging channels
    • MMS/SMS/Voice
  • Type - The phone number category type
    • Local/Toll Free
  • Upfront price - Initial cost to purchase the number (excludes monthly charge)
  • Monthly price - Ongoing cost for owning the number
  • Delivery % - Successfully delivered messages out of all messages sent using the phone number
  • Actions
    • Buy number
    • Release/Delete number