Wallet Pass Settings

how to enable wallet pass wallet pass is available for all marketing plans and is enabled as follows go to settings > wallet pass click on the toggle that says "membership wallet pass" click "save settings" wallet pass branding is not set up by default users are strongly recommended to set this up before advertising or sharing any wallet pass links wallet pass download buttons in order to increase downloads of wallet pass, aiq allows users to include wallet pass download buttons in a variety of places mobile app signup forms (thank you page) ecommerce menus (if using aiq ecom) mobile app buttons will dynamically show based on a user's os (e g apple or android) but others will require a manual selection of both or one how to show download buttons for wallet pass go to settings > wallet pass click on the tab for "display settings" turn on the toggles for wallet pas download buttons you'd like to show for certain download buttons, these will be located in the dedicated builder instead such as signup forms to access this go to customers > signup forms and create or edit a signup form fill in the required fields for the "fields" step and continue filling out steps till you reach the "extra" step click on the toggle at the bottom that says "show wallet pass download button in the popup" in order to turn on the toggle for signup form download buttons, users will also have to make sure that the "membership wallet pass" toggle at the top of wallet pass settings is also turned on you can also use content blocks and macros to send download buttons via other marketing channel campaigns, such as email learn how to do so wallet pass docid\ rw4038ap6xs8ug0irpgqy images icon this is the image displayed in the notifications on the lock screen logo this is the image displayed in the top left of the wallet pass cover photo this is the banner image that shows below the brand name and logo google wallet pass does not have a separate option for icons users will have to separately upload images for apple and google wallet pass colors background color background color controls the overall color scheme of the wallet pass foreground color the foreground color determines the color of user inputted text in fields this is an apple only field label color the label color determines the color of the rest of the text on the wallet pass, outside of user submitted fields text color google uses text color to cover both label color and foreground color change brand colors to change brand colors, manually enter hex code in appropriate field alternately, click on color swatch to open the color picker select appropriate color and click anywhere outside the color picker to close text text fields will pull from wallet pass settings if there are dedicated settings but otherwise will pull from other settings fields with the following already filled out organization name logo text this is the text that appears to the right of your logo this is only available for the apple wallet pass description the description is used with voiceover (apple) and talkback (google) to make your pass accessible to blind and low vision users keep description short and clear how to upload logos to upload logo, choose 'select image' when your native file picker opens, select logo and click 'open ' to remove image, select 'remove image ' how to create a wallet pass campaign see wallet pass docid\ rw4038ap6xs8ug0irpgqy faqs for additional wallet pass faqs related to how to create and send wallet pass campaigns and what the passes look like, see wallet pass docid\ rw4038ap6xs8ug0irpgqy how long do i have to wait to use wallet pass after turning it on? no time at all! there is no approval period and you will be able to start using macros and campaigns for wallet pass immediately after turning it on do i have to change settings separately for both apple and google? yes, settings for one wallet do not carry over to the other so users will have to manually set the settings for apple and google separately can i turn off wallet pass? not for end users you are able to turn off the toggle but existing users would keep their wallet pass can i delete a wallet pass from a customer's phone? while customers can delete or uninstall a wallet pass on their own, aiq does not have a way of uninstalling it for them or forcing them to uninstall why didn't the wallet pass update when i changed the icon? apple will cache images for efficiency and performance this means that sometimes, you have to force a refresh to the cache some ways to do this include by restarting the phone, force quitting and reopening the wallet app, or updating your ios how can i hide the logo text? when the logo text field is blank, aiq defaults to including the brand name to ensure there is always a value for the pass to intentionally show a blank space for the logo text, simply include a space in the field (" ")