Review Settings
Reviews are a great way to build your business and get more customers searching for you on the internet.
Use this section to fill in your links to your social media or review sites.
- Page title changes the main headers.
- Body text changes the copy you want to entice your customers to visit the pages.
- Share this page contains the URL, QR code, and embed code exactly like your signup form and wallet.
- Paste username(s) in fields to link to social media sites.
TIP: Use the {{reviewWidgetURL}} macro in SMS and Emails to send this page to customers. Store-specific links can be added from the Retail Stores Settings.
Is there a way for customers that leave a review via {{reviewWidgetURL}} to automatically add points to their account?
The review widget macro links to the review page for social media sites and things like the Google review page but we are not able to sync with those to confirm if someone left a review or followed you on twitter.
There are, however, a couple of workarounds:
Survey: What you can do instead is create a survey through AIQ and send that to customers in a message. You can then setup an audience to give a points boost if someone fills it out. Since the survey would be created on AIQ, we would be able to track it and reward whoever completes it.
Use a discount: For example, you would create a 1 time use discount for whatever reward you want (e.g. $10 off next order, 10% off, etc.) and have it show up in all customers' wallets. The way to redeem this discount would be for the customer to leave a public review and then to show the staff their review the next time they shop. The staff applies the discount to their transaction and since it's 1 time use only, the customer wont be able to make a 2nd review later and claim the discount again.
