Product Reviews

customers can review products via a 1 5 rating, add their own text, add effects and optionally upload an image these will show on your menu for other customers to see; you have control over what gets posted by being able to approve/reject reviews collecting product feedback customers can leave product reviews directly from your menu at any time additionally, aiq ecommerce automatically sends a follow up email inviting customers to review their purchased products once the order reaches closed status this is sent within 24 hours to enable/disable reviews navigate to store > settings > products scroll down to 'enable product reviews' toggle on/off to approve / reject reviews navigate to menu > reviews you will see any pending reviews, by default select the review to see the details as well as approve or reject it note you will see an indication that the customer was a verified purchase (we can tie that product back to their order) export reviews to export your review data to a csv navigate to menu > reviews use the filters to filter the reviews you'd like to download (optional, you can leave blank to download all) click more ( ) click export