Marketing
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SMS/MMS Text Campaigns
10DLC for Regulated Industries
8 min
10 dlc registration benefits for regulated industries save costs cut carrier fees by 60% and avoid costly phone number refreshes aiq gives you a lasting, cost effective solution easy in platform setup register directly in your aiq account, no extra tools or vendors needed stay connected u s businesses must be 10dlc registered (since feb 2025) or risk losing sms capabilities reliable messaging registration protects your campaigns from carrier filtering competitive edge many businesses are already registered and saving over 20% on carrier fees what is 10dlc? 10dlc is an sms capable 10 digit long code used for sending business messages to consumers it requires proper registration to ensure compliance with carrier and regulation standards registering for 10dlc see 10dlc registration docid\ qqljltql03jkwdxf5ertz 10dlc message settings create campaigns and design your customer message inbox (optional, you can skip the inbox) from your texting settings docid\ dvcqvk rlqsacsl36ng 6 the settings panel includes options to customize your brand name, colors, and the basic theme of your message inbox legacy text campaigns (ongoing, repeated, etc ) will be set to inactive update any legacy campaigns you wish to continue using pick a new 10dlc approved template and scrub of any regulated content 10dlc messaging requirements 10dlc campaigns for regulated industries have strict requirements if you don't follow these requirements, you can potentially get your business flagged or even banned across all telecom platforms in some cases you may be able to re register in most cases you will be required to register as a completely new entity (llc, corp, etc ) what not to include in sms/mms campaigns the included brand name cannot refer to the regulated industry examples “kush dreams” would use “kdreams” as their clean telecom version you need to be extremely careful with texting logo/ mms media do not upload or use any risky images , including menus regulated industry terms/ images brand names or logs with regulated terms/ images within them if your logo contains regulated industry imagery or text, we recommend using a clean version of your logo that does not include this imagery or text faqs what about mms (image only) that contain regulated imagery/terms that are obscured from ocr scanners? after december 1, 2024, you will be required to register for 10dlc in order to send any text messages for regulated industries on all platforms, including aiq before december 1, you can continue to send mms as usual can i use custom text messages for 10dlc campaigns? no, we do not allow any fully customized options at this time however, we currently provide templates you can pick from on the text campaign building page this is to ensure compliance with carriers how are opens and clicks tracked with this type of campaign? see campaign reports docid\ amutasfexbbnw pzegp5f