Retail Stores Settings

your retail location settings (fka retail store settings) are where you set up your individual stores to manage customer interactions and data syncing for each location retail stores list id the store id is used to target stores when creating audiences/campaigns/etc target personas who have a unique store id set as their favorite store for easy audience creation, as opposed to using store names name the store name includes the internal store identifying name, the publicly visible name, and the address store name is used to identify your store in aiq store nickname is publicly visible store name shown to customers how to add a new retail store obtain store specific credentials from your pos and upload them on the appropriate integration card, see docid\ uv0eqrnydcfticdryc2er add your new location in aiq by heading to settings > company account > retail stores > new store fill out the necessary information online shop url make sure you're using the url for that store's particular online menu and not the url for your main website nickname (store) the store nickname is used to identify the store from the customer's perspective used when filling {{favoritestore}} macro in the campaigns and when viewing in the wallet or app brand nickname the name to be used in 10dlc campaigns when filling the {{brandnickname}} macro this cannot contain any filtered words store phone number customer facing phone number for store support store email address customer facing email address for customer inquiries to the store venue id used for ecommerce integration linking other settings see below save shop page & custom urls use online shop url in dynamic content if enabled, online shop url will populate content for dynamic content recreational url and medical url s follow location and region restrictions required by the app stores this is needed to ensure compliance discover url this section is meant for other types of web pages you would like to link to your customer base, such as a blog, product information, event pages, etc discover url (android) discover tabs do not restrict content based on location and region only fully compliant web pages should be linked here advanced settings email domain send campaigns from a specific domain if multiple domains are configured through aiq disclaimer message to be shown when using {{favstoredisclaimer}} macro in aiq generated content sign up via phone allow customers to sign up via text message for this store integration opt in queues enables instant opt in messages for stores connected using the integration disable form selection removes the store from the “favorite store” dropdown selections in aiq how to customize the store sort order (to show in favorite store dropdowns) custom sorting store list is in beta you can now arrange your locations in any order you prefer this custom sort will automatically appear anywhere your store list is used, including favorite store dropdowns in signup forms, surveys, and more to do so navigate to settings > company account > retail locations you can change the sort order 2 ways use up+down arrows and/or input number in the order column sort order will auto save sort by the location column and then click the button "save current order" done! the new order will be reflected anywhere the store list is shown faqs can each store have its own sending nickname? yes, both of the following settings are configured per store and can differ across locations store nickname = consumer facing name in app/wallet brand nickname = 10dlc sending name used in campaigns how to bulk update favorite store assignments (e g store closures)? go to settings > company account > retail stores remove the closing store export your personas list re upload it with updated favorite store mappings for affected customers