Offers

aiq ecommerce offers (aka deals) feature allows stores to set up various types of discounts for their customers offers lives at the organization/company level, so you can set up a discount at a single location, multiple locations, or all your locations, to help you keep things consistent across your org offers page reorder offers on the menu you can organize the ordering of the offer tiles on consumer menus by using the reorder component either enter in the number in the box or use the up/down arrows to change the order preview an offer on the menu to preview an offer you just created, click on the dropdown and select the store for which you want to preview if you only have 1 store, that will be your only option in the dropdown offer analytics you can view how well your offers performed in the redemption column on the offers page, for more info see offer analytics docid\ arntzrng8wm admmm9qns create an offer navigate to the menu > offers section of the app click the add (+) button select your type, more info here offer types docid\ uakx7xlbpfrurbtpcohya cart discounts applied to the total purchase amount of a customer's shopping cart bogo ('buy one, get one' or 'buy x, get y') deals allows customers to purchase a certain number of items (x) and receive a different number of items (y) for free or at a reduced price flat amount (aka multi buy or bundle) deals applies a fixed dollar amount on specific items in a customer's purchase sale (aka product level discounts) apply a percentage (%) or a flat ($) amount off to a product or set of products within filter(s) that you've set segment your offer location segmentation select which location (stores) you want the offer to show for defaults to all order type segmentation select which order types you want the offer to apply to defaults to all note customers will see offers for all order types, however, there will be an indication on the offer tile if it applies to only certain order types we will not restrict a customer from adding the offer or products within the offer to their cart, but will enforce applying the offer at checkout add your products and discount amounts set any additional settings (outlined below) save exclusions in offers when you're adding product filters or specific items to an offer, you can decide whether or not to include or exclude them from the offer examples 20% off pre rolls, excluding brand x 20% off all flower, excluding product a, product b, and product c offer stacking stacking is how discounts and offers are applied together in the cart aiq ecommerce supports three different options at the store level, set in store settings > orders no stacking no double stacking stacking you can also set more specific stacking settings at the individual offer level for more details and examples, see discount stacking docid\ xjgvja6rdt76adgmfnjl7 limit use per order this setting can be used for deals and sales (not cart discounts) to limit how many times a customer can redeem the same offer in an order for example, if you wanted to limit the number of redemptions to just 1 per order, type a 1 in this field if you don't want to set a limit, just leave this blank this setting could be helpful if you want to run a targeted promo, but don't want to allow the customer to redeem it multiple times in the same order limit use per customer this setting can be used to limit how many times a customer can redeem the same offer for example, if you wanted to limit the number of redemptions to just 1 for that customer, type a 1 in this field if you don't want to set a limit, just leave this blank there are some possible limitations to enforcing this feature if the customer is logged in, we know their pii (email/phone) and can ensure that the limit set is enforced if the customer is not logged in, we will check their email/phone input at checkout note if you have decided to not show these fields at checkout, the setting may not apply this setting applies only to customers that aiq ecom recognizes in its crm docid umzu584dedfvao1karcq those who have placed an online, walkup, or kiosk order through aiq ecom customers added via pos, manual uploads to aiq personas, or other non ecom order sources may not be recognized minimum spend create an offer that only applies when a customer’s cart total exceeds a specified amount when this type of offer is active, a progress bar will appear in the customer’s cart, showing how much more they need to spend to unlock the reward custom offers image you can customize the look of your deals by uploading a background image in the settings section while creating an offer promo codes you can set up a promo code for any offer type see promo codes docid\ ciww0peyvq4ifxvt yvzh scheduling offers to enable and disable the redemption of an offer automatically, you can set a schedule for it scheduling can be used for any offer type see scheduling offers docid\ tzxwrmuwycldgyhdc1r g custom offers icon navigate to menu > categories > offers here you will see the default offer icon and an option to upload your custom icon save turning the offers category or icon off navigate to menu > categories toggle the offers category to off to hide the entire category from the menu or if you want to still show on your menu, but remove from the category carousel, click into the detail and toggle off the show as icon on home page save duplicate offers (aka copy, clone) navigate to menu > offers > select the offer you'd like to copy click on the more menu ( ) and select duplicate after duplication, you'll find an identical offer marked with 'copy of' before the title the offer will be toggled off by default make any edits to the products, schedule dates, offer stacking settings, etc save your changes and activate the deal if your offer contains a promo code, the promo code will duplicate to the new offer, but with ' copy' added at the end of the promo code don't forget to customize it with the promo code name of your choice! offers faqs how can i change the discounts in aiq ecommerce? to create and manage discounts within aiq ecommerce , follow these steps navigate to the menu tab in your aiq ecommerce / dispense dashboard , open the menu tab select offers from the slide out options, click offers add a new offer click the “+” icon in the top right corner to create a new discount choose the discount type you can select from the following options cart discount – applies a discount to the customer’s total cart value deal – creates specific item or bundle based promotions sale discount – applies markdowns to select items directly once you’ve selected the discount type, configure the rules and conditions as needed, then save to activate the offer