Data + Marketing Integrations
Point of Sale
POSaBIT
8min
Review our Integration Gridο»Ώ for supported features.
- Once in POSaBIT, navigate to Settings in the top nav and click Integrations
- Click the blue New Integration button and fill out "Alpine iq - Loyalty" in the Integration dropdown selector
- Enter your store ID number into the Data field and replacing the "#" with the stores's number. This can be found in AIQ under your Retail Stores Settingsο»Ώ
- Reach out to POSaBIT to enable "Enhanced Customer Data Access"
- Enhanced Customer Data Access is required for us to pull in persona information and associate sales with personas. This is not available in your POSaBIT settings until enabled by your account rep.
- While in POSaBIT, locate each API key provided per Storename and make sure to grant all of the Permissions including
- Menu Feed Access
- Incoming Orders Access
- Venue Data Access
- Enhanced Customer Data Access
- In AIQ, navigate to Settings > Integrations, search for Dutchie POS and click the green Connect button.
- Add your credentials
- Store Name: Name of the store
- Key: Obtained from POSaBIT
- Relevant market of credential (optional)
- Click "Add Credential". You will need to complete this for each set of credentials recieved from POSaBIT
- Scroll down to the Loyalty section and check off the box next to RequiredΒ All users from this source have passed an age gate compliant with my industry.
- Lastly, click the green Update Connection button at the bottom of the settings. You have now completed the minimum settings needed to connect your integration!
NOTE: Do not touch any other settings in this integration card without consulting an Onboarding Specialist or Customer Success Manager as they can affect your data and the customer's opt-in status!
- Navigate to Settings -> Company Account > Retail Store
- Click Edit on the store you wish you map
- Under Store Mappings you'll see the POSaBIT symbol
- Click on the empty field to the right of the symbol and a dropdown will appear to "map" the key
- Click Save settings and you are done mapping the store. Keep in mind this must be repeated for any additional stores that you add to the account.
POSaBIT can redeem discounts within the checkout process without having to rely on our Budtender view. Please make sure that all discounts/rewards are created in AIQ first and then mirrored accordingly in POSaBIT.
- Create the discount in AIQ.
- Mirror the discount in POSaBIT ensuring you use the same name
- Use POSaBIT's guide on How to Create and Link Promotions as well as "How to Create and Link Rewards" for a full walkthrough on how to set your your mirrored discount in your POS.
Below is a walkthrough of how redemptions work with both systems in the same board:
- I read the information on how to connect AIQ to POSaBIT but I still can't figure it out, help!
- Sometimes our POS partners change their flow through various updates. Take a look at POSaBITS guide on setting up this integration.
- Can I sign a customer up during the checkout flow in POSaBIT?
- Yes! POSaBIT has an in-checkout signup screen that can capture new loyalty & optins for marketing.
- How long does it take before I start to see my POS data in AIQ?
- Within 24 hours, you should see data populating in AIQ
- How can I confirm that the integration is active and signups are being sent?
- Look under your Personas page in AIQ. The integration is functioning properly if you see "posabit" under the Sourced from column
- I am getting an account notification that I have unmapped stores, how can I fix this?
- Once you see data coming through AIQ, you must "map" the API key to the store(s) to assign a "favorite store" to the customer. See How to Map a Store above for directions on how to accomplish this.
- Are there any additional settings I can enable?
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