Data + Marketing Integrations
Point of Sale

Profitek

4min

About the AIQ <> Profitek Integration

Review our Integration Grid for supported features.

How to Connect AIQ to Profitek

  1. Contact your rep at Profitek to obtain the needed credentials.
  2. Navigate to Settings > Integrations, search for Profitek and click the green Connect button.
  3. Fill out the credentials
    1. Custom IP: Required if your server is hosted on-premises. Otherwise, leave blank. IP:PORT (Example: 192.101.102.103:25565)
    2. Store Name: Name of the store the AuthKey belongs to. Once set, do not change it.
    3. AuthKey: The authorization key provided by your Profitek rep.

How to Map a Store

  1. Navigate to Settings -> Company Account > Retail Store
  2. Click Edit on the store you wish you map
  3. Under Store Mappings you'll see the Profitek symbol
  4. Click on the empty field to the right of the symbol and a dropdown will appear to "map" the key
  5. Click Save settings and you are done mapping the store. Keep in mind this must be repeated for any additional stores that you add to the account.

FAQ's

  • How long does it take before I start to see my POS data in AIQ?
    • Within 24 hours, you should see data populating in AIQ
  • How can I confirm that the integration is active and signups are being sent?
    • Look under your Personas page in AIQ. The integration is functioning properly if you see "profitek" under the Sourced from column
  • I am getting an account notification that I have unmapped stores, how can I fix this?
    • Once you see data coming through AIQ, you must "map" the API key to the store(s) to assign a "favorite store" to the customer. See How to Map a Store above for directions on how to accomplish this.
  • Are there any additional settings I can enable?



Updated 16 Dec 2024
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