Customers
Surveys
Survey Responses
3min
- Navigate to Customers > Surveys
- In the table, you will see the View Insights graph icon (only once responses have been collected). Click that to open the survey results
- Viewing the response insights will provide you with the following metrics:
- Sends, Visits, Submissions, Questions, Start Date/Time, End Date/Time, Last Submission
- You will also see a table with all of the survey questions, organized by question number, containing the number of results, the number of submissions, the question type, and whether the question is required per question.
Clicking on a question will present that question's individual data. This data includes deeper insights into the number of submitters, the number of submitted answers, the submission date for each submission, and the submission location for each submission (if it is avalible).
Note: You must download survey responses per question in order to get the full dataset.
- Navigate to Customers > Surveys
- Click View Insights
- Click into a specific question and click Download CSV
- Repeat for additional questions
- Combine all of these downloads into 1 CSV for further data analysis.
Updated 05 Nov 2024
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