Customers
Surveys
Sharing Surveys
3min
There are several ways you can share and distribute your surveys:
- The Share slideout: Provides you with ways to customize how you share the survey.
- Campaigns: The primary way people gather survey responses is via campaigns.
Survey sharing can be accessed via:
- Navigate to Customers > Surveys
- Hover over the row of the form you'd like to share. In the far right column, you'll see a more (...) menu > click Share Survey
- In the shargin slideout, there are options to share:
- Embed on a website:
- Copy the Survey Embed code snippet
- Note: You can grab a store-specific link by using the store dropdown
- This is the <iframe/> code
- Paste the code snippet in the desired location on your site and publish it.
- Survey URL: Stand alone page
- Campaign Macro: Copy-paste this into the campaigns you want to send to customers (see below)
- QR Code: Download, then print this out to be placed on physical items to be scanned in-store
Once you have completed Create a Survey, you are now ready for distribution.
- Make note of the Survey ID number (in the left column of the survey page) you wish to share.
- Navigate to Marketing > Campaigns
- Create a campaign, fill out required info and navigate to the Content page
- On the Content > Landing Page tab, click the Attach Survey button
- In the Survey macros pop up, locate the Survey and click the copy in the Copy macro column to grab the snippet.
- In the email builder, create a button and paste the copied code as the link.
- Customers will be directed to the Survey link to click on after receieving the campaign.
Surveys can be tracked via campaigns, but the link can also be shared outside of messages, so keep that in mind while reviewing stats and responses.
