Customers
...
Audiences
Audience Traits

Purchase and Discount Traits

4min

Persona Purchase Traits

Purchase traits provide insights into the purchasing behavior of personas, tracking various aspects such as the purchase method and details of transactions. These traits include information about online and in-store purchases, specific products, brands, categories, SKUs bought, and more to help in segmenting customers based on preferences and purchase patterns.

Trait Name

Trait Description

Selection Options

Ordered online

Indicates if the persona ordered online.

more than, exactly, less than, in range

Purchased from store

Indicates if the persona purchased from a store.

starts with, ends with, contains, does not contain, matches regex

Purchased product

The product purchased by the persona.

starts with, ends with, contains, does not contain, matches regex

Purchased brand

The brand purchased by the persona.

starts with, ends with, contains, does not contain, matches regex

Purchased category

The category purchased by the persona.

starts with, ends with, contains, does not contain, matches regex

Purchased SKU

The SKU purchased by the persona.

starts with, ends with, contains, does not contain, matches regex

Purchase fulfillment type

The type of purchase fulfillment used by the persona.

starts with, ends with, contains, does not contain, matches regex

First purchase

The date of the persona's first purchase.

after, on, before, between, in last, in next

Second last purchase

The date of the persona's second last purchase.

after, on, before, between, in last, in next

Last purchase

The date of the persona's last purchase.

after, on, before, between, in last, in next

Last purchase contains category

Indicates if the last purchase contains a specific category.

is unknown, has any value, starts with, ends with, contains, does not contain, matches regex

Payment method

The payment method used by the persona.

starts with, ends with, contains, does not contain, matches regex

Paid cash x times

Indicates if the persona paid cash a specific number of times.

more than, exactly, less than, in range

Paid with card x times

Indicates if the persona paid with a card a specific number of times.

more than, exactly, less than, in ra

Persona Store Traits

Persona store traits track details about the persona's interactions with physical store locations, including their favorite stores and the most recent stores visited. These traits provide location information for favorite and last visited stores, as well as specific store IDs, helping to target by geographical preferences and shopping patterns of personas.

Trait Name

Trait Description

Selection Options

Favorite Store's city

The city of the persona's favorite store.

is unknown, has any value, starts with, ends with, contains, does not contain, matches regex

Favorite Store's state/province

The state or province of the persona's favorite store.

is unknown, has any value, starts with, ends with, contains, does not contain, matches regex

Favorite Store's country

The country of the persona's favorite store.

is unknown, has any value, starts with, ends with, contains, does not contain, matches regex

Last store visited

The last store visited by the persona.

is unknown, has any value, starts with, ends with, contains, does not contain, matches regex

Last store ID visited

The ID of the last store visited by the persona.

more than, exactly, less than, is unknown, has any value, in range

Last store's state/province

The state or province of the last store visited by the persona.

is unknown, has any value, starts with, ends with, contains, does not contain, matches regex

Last store's country

The country of the last store visited by the persona.

is unknown, has any value, starts with, ends with, contains, does not contain, matches regex

Loyalty and Discount Traits

Loyalty and discount traits provide insights into a persona's engagement with loyalty programs and usage of discounts, tracking details such as coupon usage, discount IDs, and redemption activities. These traits include information on the use and non-use of discount IDs, expiration dates, and total loyalty points redeemed, helping to understand the persona's value and behavior to help with crafting valuable loyalty and promotional frameworks.

Trait Name

Trait Description

Selection Options

Used coupon

Indicates if the persona used a coupon.

is unknown, has any value, starts with, ends with, contains, does not contain, matches regex

Used discount ID

The discount ID used by the persona.

starts with, ends with, contains, does not contain, matches regex

Did not use discount ID

Indicates if the persona did not use a discount ID.

starts with, ends with, contains, does not contain, matches regex

Relative expiration date for discount ID

The relative expiration date for the discount ID used by the persona.

starts with, ends with, contains, does not contain, matches regex

Expiration date for discount ID

The expiration date for the discount ID used by the persona.

starts with, ends with, contains, does not contain, matches regex

Total points redeemed

The total points redeemed by the persona.

more than, exactly, less than, is unknown, has any value, in range

Signed up/First seen

The date the persona signed up or was first seen.

after, on, before, between, in last, in next