Data + Marketing Integrations
Ecommerce

Treez Ecommerce

9min

About the AIQ <> Treez Ecommerce Integration

Review our Integration Grid for supported features.

Treez is software for regulated industries: they have a full suite of product including POS and ecommerce.

The Treez Ecommerce integration with AIQ allows for:

  • The ability for customers to sign up for loyalty during checkout.
  • The ability for customers to earn points via ordering.
  • The ability for customers to redeem AIQ points during checkout.

We also integrate with Treez POS for data/marketing and Treez POS for AIQ Ecommerce.

How To Connect Treez Ecom to AIQ

  1. In AIQ, and head to Settings > API & Tracking and obtain your UID and your API Key.
  2. In Treez, navigate to your loyalty settings and add in the UID and API Key.
  3. Save

How to Map a Store

  1. Navigate to Settings -> Company Account > Retail Store
  2. Click Edit on the store you wish you map
  3. Under Store Mappings you'll see the Treez symbol
  4. Click on the empty field to the right of the symbol and a dropdown will appear to "map" the key
  5. Click Save settings and you are done mapping the store. Keep in mind this must be repeated for any additional stores that you add to the account.

Discounts

Treez Ecom allows customers to redeem discounts during check out. Dollar ($) or Percentage (%) off discounts will be applied to the entire cart or total purchase; item-level discounts are not available at this time.

How to Setup Discounts in AIQ

  1. Create a discount using our Discount Builder
  2. Click Redemption Options
  3. Add in either a percent or dollar value off
  4. Review and publish the discount

How to Enable Discounts in Treez

  1. In your dashboard, navigate to settings > Alpine IQ
  2. Toggle ON the "Used for rewards":
    • Document image
      
  3. This will then show discounts at checkout:
    • Document image
      

Loyalty Signup (aka Subscription)

How to set up your loyalty program in AIQ

How to Enable Loyalty Signup in Treez Ecom

  1. In your dashboard, navigate to settings > Alpine IQ
  2. Toggle ON the "Used for subscription"
    • Document image
      
  3. This is a component in Treez that you can place anywhere on your site, such as the footer:
    • Document image
      

FAQ's

  • How long after an order do the points get redeemed?
    • Treez Ecom handles the point redemption when the order is placed. If the order is cancelled, Treez will refund the points.
  • Does Treez support pin codes?
    • Yes! Treez Ecommerce will require logged in used to verify there phone number via a one time 2FA code. Once the customer authenticates, Treez stores this and will not ask the logged in customer again.
  • How long does it take before I start to see my POS data in AIQ?
    • Signups should be available immediately.
  • How can I confirm that the integration is active and signups are being sent?
    • Look under your Personas page in AIQ. The integration is functioning properly if you see new personas being added from Treez Ecom.
  • I am getting an account notification that I have unmapped stores, how can I fix this?
    • Once you see data coming through AIQ, you must "map" the API key to the store(s) to assign a "favorite store" to the customer. See How to Map a Store above for directions on how to accomplish this.
  • Are there any additional settings I can enable?