I Heart Jane
The e-commerce integration has features that seamlessly connects your current online shopping experience with these features:
- Allows your customers the ability to view available discounts and redeem points using secure two-factor authentication
- Target abandoned carts with campaigns to direct them back to your menu to finish the purchase
Read on below to see how to connect Jane and learn more about our features!
1.Login to AIQ and head to top left of your dashboard can click the Settings section 2. Click on the API section and copy Your key:
3. Now that you have your AIQ API key, head over to your Jane account๏ปฟ
4. Click Edit Store and then locate Set More Options at the very bottom of the page
5. Now click the purple & white Plus "+" button under "CRM Loyalty Points"
6. Paste in your Key from step 2 in the token field and select "alpineiq" in the CRM Provider dropdown
7. Note that you should see Enabled & Allow Online Reward Redemption both with green checks next to them:
8. Click the Save button and you will be connected!
Note: Customers will now be able to sign up for your loyalty program. If you have discounts that are set to active status they could show up in their wallets so be sure to double-check they are set up properly!
In order to start using this feature you will have to connect your Jane account back in AIQ 1. Head into your Jane account, then locate and copy your Key and Store IDs
2. Log into AIQ and locate the Settings > Data Integrations tab on the left side
3. Next click on Data Destinations and scroll down to Ecommerce: section and click the Connect button on the IHeartJane integration card
4. Paste in your key from Jane in the Key field, and add all your StoreIDs
5. Finally, click the green Connect button and save the connection!
Note: You do not need to set a date for the loyalty membership unless you want to automatically enroll all Jane customers moving forward In order to have a campaign set up for Abandoned Carts: 1. Schedule your campaign to be Ongoing 2. Under Advanced Settings, flip the Trigger when Jane cart is abandoned to Yes:
Abandoned cart messages will be sent to a consumer as soon as a cart is sent to AIQ (which, for Jane, is after 2 hours of inactivity with a cart). Messages will only be sent to current members of the dispensaryโs loyalty program, meaning they must have previously signed up for us to know they exist. If you need help setting a campaign up, we have a sample Template available for installation under the Co-Marketing > Abandoned Cart that will set up the campaign for you and just need to edit the content!
If this is your first time setting up a discount, check out our Discounts๏ปฟ guide
Jane allows customers to redeem discounts during check out. Dollar ($) or Percentage (%) off discounts will be applied to the entire cart or total purchase; item-level discounts are not available at this time
To pass AIQ discounts to Jane:
1.Open the Discount builder 2. Click Redemption options
3. Add a % OR $ off value
The discount is now ready to be passed to Jane. Any other settings are at your discretion.
4. Publish discount
How does a customer access their rewards? If your customer is enrolled in the loyalty program, they'll have the ability to redeem discounts created in AIQ when they get to the checkout screen:
Note: They must use the same phone number they used for their Jane account in order to verify their loyalty account in AIQ!
Thats it! For more information and settings on Jane, check out their documentation here๏ปฟ
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This is due to how we match up store pages and links. By default, we will use the match found on Jane's marketplace. If you want to go back to your own website you will need to toggle Use Online Shop URL in Dynamic Content in your Retail Store settings.ย
Note: Please ensure your online shop can support unique product URLs before enabling. You may need to check with your Jane setup here to see if links are supported.
