Data + Marketing Integrations
Point of Sale

GrowFlow

5min

About the AIQ <> GrowFlow Integration

Review our Integration Gridο»Ώ for supported features.

How to Connect AIQ to GrowFlow

  1. ο»ΏContact GrowFlow to enable AIQ to access your data.
  2. In GrowFlow, copy the OrgName which can be found in the URL of your dashboard. Copy this value as you'll need it later in the integration process.
  3. In GrowFlow, generate a MenuKey for each store by following the steps below:
    1. Head to Settings > Menus and click the green + button in the top right.
    2. Menu Name: AIQ
    3. Menu Type: Other
    4. Click Generate Access Key. Copy this value as you'll it later in the integration process.
    5. Group Name: AIQ
    6. Display Product As: Product Name
    7. Filters: Product category. Be sure to add all category headers available in your point-of-sale to ensure you can track those categories in AIQ.ο»Ώ
    8. Switch on Published
    9. Click Save & Close
  4. In AIQ, navigate to Settings > Integrations, search for GrowFlow and click the green Connect button.
  5. With the integration card open, click the check box next to Required All users from this source have passed an age-gate compliant with my industry
  6. Enter the OrgName and your MenuKeys obtained from GrowFlow in the correlating fields. Click Add Credential. You will need to do this for each set of keys obtained.
  7. Scroll down to the Loyalty section and check off the box next to RequiredΒ All users from this source have passed an age gate compliant with my industry.
  8. Lastly, click the green Update Connection button at the bottom of the settings. You have now completed the minimum settings needed to connect your integration!

How to Map a Store

  1. Navigate to Settings -> Company Account > Retail Store
  2. Click Edit on the store you wish you map
  3. Under Store Mappings you'll see the Alleaves symbol
  4. Click on the empty field to the right of the symbol and a dropdown will appear to "map" the key
  5. Click Save settings and you are done mapping the store. Keep in mind this must be repeated for any additional stores that you add to the account.

AIQ <> GrowFlow: User Guide

Redeeming Discounts

All discounts/rewards you want to offer in the wallet to customers must be created in AIQ first and then mirrored in GrowFlow.

FAQ's

  • How long does it take before I start to see my POS data in AIQ?
    • Within 24 hours, you should see data populating in AIQ
  • Why are my changes in AIQ not appearing in GrowFlow?
    • AIQ has a read-only integration with GrowFlow meaning that as customers make purchases in GrowFlow, we are able to pull them into our system in order to track purchases and market to them.
  • How can I confirm that the integration is active and signups are being sent?
    • Look under your Personas page in AIQ. The integration is functioning properly if you see "GrowFlow" under the Sourced from column
  • I am getting an account notification that I have unmapped stores, how can I fix this?
    • Once you see data coming through AIQ, you must "map" the API key to the store(s) to assign a "favorite store" to the customer. See How to Map a Store above for directions on how to accomplish this.
  • Are there any additional settings I can enable?

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Updated 15 Dec 2024
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