Data + Marketing Integrations
Point of Sale
GlobalTill
5min
Review our Integration Grid for supported features.
- Reach out to your Globaltill account representative and support team to provide you with your Auth Token to pull in data.
- Once you have your token, navigate to Settings > Integrations, search for GlobalTill and click the green Connect button.
- Add your Auth Token credentials, then click Add Credential.
- If you have a custom domain for your database that is not the default office one, you will need to enter that and the respective tokens in this section instead.
- Scroll down to the bottom and check off All users are age compliant with my industry? Then click Update Connection to save.
NOTE: Do not enable any Additional Integration Settings on the card unless you have consulted with your Onboarding Specialist and read the descriptions/tooltips.
- Navigate to Settings -> Company Account > Retail Store
- Click Edit on the store you wish you map
- Under Store Mappings you'll see the Alleaves symbol
- Click on the empty field to the right of the symbol and a dropdown will appear to "map" the key
- Click Save settings and you are done mapping the store. Keep in mind this must be repeated for any additional stores that you add to the account.
Customers will need to use the Staff App view or their Wallets in order to redeem discounts. Then a staff member will need to mirror that discount in your checkout process.
- How long does it take before I start to see my POS data in AIQ?
- Within 24 hours, you should see data populating in AIQ
- I have customers in my POS, why aren't they in AIQ?
- If the location is not open/active yet, we will not pull data until the first sale is made within GlobalTill.
- How can I confirm that the integration is active and signups are being sent?
- Look under your Personas page in AIQ. The integration is functioning properly if you see "GlobalTill" under the Sourced from column
- I am getting an account notification that I have unmapped stores, how can I fix this?
- Once you see data coming through AIQ, you must "map" the API key to the store(s) to assign a "favorite store" to the customer. See How to Map a Store above for directions on how to accomplish this.
- Are there any additional settings I can enable?
