Discounts Overview - Mar 2024
Discounts is where you will manage the active discounts your customers are able to redeem. Discounts are typically applied as $ or % off of a purchase. Discounts can be redeemed with enough earned points or gifted to target customers to use at their discretion.
We're going cover discounts in-depth, including the individual settings. We'll start with the Discount information shown on the Discounts page:
Active discounts = total number of active discounts. Active discounts can be redeemed / Archive discounts are not available to be redeemed
Link opens = total number of times the discount link has been opened for all filtered discounts.
Redemptions = total number of times all filtered discounts have been redeemed.
๏ปฟIf POS and/or ECOM are linked, numbers will also count synced discount events๏ปฟ
ID = Discount ID
- Add to your POS/ECOM to tie the discount to AIQ for loyaltyย
NAME = Discount name - the internal discount identifier
- For use in AIQ only. Discount NAME will not be shown to the customer๏ปฟ
STARTS ON = Date the discount became or will become available for redemption
EXPIRES ON = End date = date/time the discount will become unavailable for redemption
- Example: Black Friday Starts on: 11/25/24 5:00am Expires on: 11/25/24 9:00pm
EXPIRY = number of days/hours the relative expiration is set to for the discount
POINTS = amount of points required to redeem the discount
OPENS = number of times the discount has been opened (Link Opens in "At a Glance")
REDEMPTIONS = number of times the discount has been redeemed
ORDER = priority to show the discount in the customerโs wallet
LAST UPDATED = date the discount was last updated
Edit Discount
Copy Discount
Add to Group
Export Redemptions to a CSV
- Download a report to manage externally
Archive Discount
- Deacivates the selected discount
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"Create discount"
- Create a new discount from scratch
Search
- Search by discount ID or discount name
Group management
- create/view/edit Discount Groups
๏ปฟDiscount Groups can be used to organize and take bulk action on your discounts from the Discounts overview๏ปฟ
At a glance view of:
- discount usage for a given date range
- Locked/Unlocked status
- Expired/Active
- Redeemed/Unredeemed
Page settings
- Group visibility management
- Hide archived discounts
Download a detailed report of the filtered discounts
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