Dashboard
My Account
Alerts Manager
5min
The Alerts Manager is tailored to your specific account. You can set up custom event listeners to trigger alerts to your phone or email.
You can set up alerts for lots of things, such as if campaign open rate is below/above a certain threshold, if certain settings were changed (Team Member removed, Retail Store added, etc.), if your loyalty member count changed, and more.
- Navigate to Settings > Alerts & Reports > Alerts Manager
- Click Add (+)
- Fill out the required details
- Alert Name: Indentifiable name for you
- Alert When: Select the condition for what your alert will look for
- Cadence: Select how often you would like the condition to be checked
- Alerting Start Date: When the alerting will take effect
- Spam Control: Ability to set sleep timers to the alerts so you are not spammed with alerts every time the conditions are checked.
- Phones & Emails to alert: Add the phones and emails that you would like the alert to be sent to.
- Save
- Navigate to Settings > Alerts & Reports > Alerts Manager
- Click on the alert you want to delete
- Click the more (...) menu in the top right
- Click Delete
- Confirm the delete in the modal
- Navigate to Settings > Alerts & Reports > Alerts Manager
- In the status column, you can toggle alerts on/off
Triggered alerts will be sent to your phone/email and will also show up in your Account section under Notifications.
