Ecommerce
Orders
Walk Up Orders
2min
Use Walk up orders to manually add orders for customers coming into the store.
- Navigate to Manage > Orders tab
- Select 'Add Order'
- This will open the New Order panel
- Enter in the customer's name and phone number (optional).
- Select 'Add Items' to start the customer's cart.
- Hit Save
If you do not enter a phone number, AIQ Ecommerce will not create a CRM for this customer, making it an anonymous order. If you include a phone number, we will connect that order to an existing CRM. If one doesn't exist, we will create a new CRM using the phone number as the unique ID. In the near future, this will be fully built into the AIQ personas system, as we work to integrate acquired technology.



Updated 23 Jul 2024
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