Ecommerce
Orders

Delivery Orders

3min

Delivery Setup

To configure your delivery setup, see Delivery Settings.

Managing Delivery Orders

On the orders tab, you can filter your delivery orders for the day by selecting 'Delivery' from the 'Order Types' filter.

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Many of our locations use the orders CSV download to manage their delivery orders for the day. The CSV export includes the delivery address and any delivery notes. Download that from the Orders tab > More Menu > Export CSV.

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Delivery Customer Requirements

If a customer chooses Order Type = Delivery, there are additional fields displayed at checkout for them to fill out:

  • Address: This is required to complete your order and the address must fall within an active delivery zone.
  • Notes: This is an optional field but will show up on the checkout page if delivery is chosen.
  • Drivers License: This is an optional setting that can be configured in order settings. If this is enabled, this will be required for a customer to place a delivery order.
    • This is just an image upload which will appear in the order details slideout.

AIQ Ecommerce does not do any automated checks to see if this is a valid ID at upload. Your delivery team must manually check the image if required for your industry/state.