Marketing
Unsubscribing
3min
unsubscribing from emails when a customer receives your campaign via email, there will be an option to unsubscribe (or opt out) that link will bring them to this screen https //lab alpineiq com/emailsettings/ https //lab alpineiq com/emailsettings/2028 {{storeid}} currently, it's just one option to opt in/out of all communications, as seen in the screenshot below they can also unsubscribe from the mobile app > profile unsubscribing from text campaigns sent via text will have the text reply stop to opt out appended to each message customers can type stop and send a message to that same number and they will be opted out of text communications they can also unsubscribe from the mobile app > profile faqs how do i opt someone back in if they previously opted out? if they ever made a mistake and want to opt in again, they will need to resubmit the signup form to trigger a new opt in request to be sent see sharing signup forms docid\ erfylkvzibocakgtfrvde after they submit the signup form again, they will be presented with a message that asks them to "start" to confirm the re opt in