Ecommerce
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Store settings
Store

Time Slots

7min

Enabling Time Slots allows customers to plan their visit and select a time that works best for them. Time slots are completely customizable by order type.

Using time slots is a great way to manage capacity at your store, improve your service quality by reducing wait times, and making your shopping experience more convenient for customers.

Before setting up your stores time slots, please ensure that all applicable order types have been enabled (In-Store, Delivery, Etc.)

First time setup

Setting up your defaults will override all existing time slots for each of your order types. Please ensure you set up all defaults at the same time. For highly personalized time slots, you can still add these in manually.

Access your day settings from the settings gear icon in the header > Pickup/Delivery Times

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  1. Select Edit Defaults and navigate to your store's order type
  2. Check the first day of the week your store is open
  3. Enter the Start and End times for the day
  4. Enter in the minutes per time slot and order quantity allotted for each time slot
  5. If hours are the same for the next day, click copy to bring the data to the next day.
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Complete the above steps for each order type enabled.

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Once you have set up all time slots for each order type, select save.

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Add Individual Time Slots

If you would like more customizable time slots, you can still set these up individually by selecting the plus icon in the top right corner of the page.

  1. Click the + in the top right corner
  2. Date is the start date (defaults to today's date)
  3. Choose your start time and your end time for the time slot
  4. Define how many orders you want to accept for the time slot (quantity)
  5. Choose your frequency (once or weekly)
  6. If weekly, define what days of the week you want this time slot to appear
  7. Until is the end date. Leave this blank if you want it to repeat indefinitely.
  8. Select Save

Delete individual time slots

  1. Select the time slot
  2. Choose more options
  3. Select Delete and choose:
    • Just Today
    • All Days

Edit individual time slots

  1. Select the time slot
  2. Edit any one of the three fields
    • Start time
    • End time
    • Quantity





Updated 06 Nov 2024
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