Marketing
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Campaigns
Campaign Builder
Recipients
3min
The recipients step is where you'll decide crucial campaign information, such as who your campaign will target and how.
- Campaign Triggers : Select a specific type of trigger for your campaign. The default option is "normal", which sends a one-off campaign to your audience.
- Campaign name: Internal only name to assist with organization
- Tags: Internally used to help you organize your campaign content. You can select from previously created custom tags or create new ones here.
- If you've selected multiple channels, you'll see a setting for "Will the campaign info & recipients be the same for all channels?"
- ON by default. If you toggle this OFF, you will then see tabs to customize settings for each channel selected.
- Send to these audiences: Enter the recipient(s) that you would like to send your campaign to.
- You can select more than one audience, and if a customer appears in more than one audience, they'll only receive the message once
- To send a campaign to your entire customer base, select All subscribed users
- Additional filters (optional):
- Send only to recipients whose favorite store is: AIQ will only send to a targeted recipient if their favorite store is one of those selected.
- Exclude users within these audiences: AIQ will not sent to a targeted recipient if they are within one of the selected audiences.
- Co-Marketing: Only if the contacts favorite store is:
- The contact's favorite store must be one of those selected for the contact's parent company.
- This feature will only work if this campaign is included within a co-marketing template.
- Automatically stop after X recipients: Cap the number of audience members that get sent this campaign before it stops. Sends can be resumed by entering a larger number or "0".
If your Audience contains more than 5,000 contacts, you should consider breaking it down into smaller, more targeted subsets to avoid carrier blocking.
