Data Sub-processors
Alpine IQ Inc. ("AIQ") uses the third party entities below (each, a “sub-processor”) to process personal data on behalf of AIQ customers and in accordance with contract terms between AIQ and the sub-processor to uphold AIQ's commitments in AIQ's Data Processing Agreement.
AIQ carries out annual compliance reviews of its sub-processors. AIQ imposes obligations on its sub-processors to implement appropriate technical and organizational measures ensuring that the sub-processing of personal data is protected to the standards required by applicable data protection laws.
Further information relating to sub-processor security measures can be found below. For each sub-processor below, processing of personal data will be for the duration of use of the applicable service(s) by the customer, and for the retention periods as set out in the customer’s agreement with AIQ and any product documentation.
Sub-processor | Applicable products | Nature of processing | Categories of personal data |
|---|---|---|---|
Google Cloud Platform | All | Cloud hosting provider | Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products |
Send Grid | Communications technology provider for email notifications | Personal data contained in communications | |
OpenAI, L.L.C. | All | Generative AI services provider for intelligence product features | Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products |
Telnyx, Inc. | Telecommunications | Communications technology provider for telecommunications notifications | Personal data contained in communications |
Recurly | Billing | AIQ's third-party billing platform | Account/ organization level billing data |
Hubspot, Inc. | CRM | AIQ's staff uses HubSpot for customer relationship management | Prospect and current customer user data |
Google LLC and its affiliates | Google workspace, Google analytics, Google ads, Google Tag manager. | AIQ's staff uses Google suite products for day to day operations | Prospect and current customer user data, cookies, and other device tracking methodologies |
