Data + Marketing Integrations
Point of Sale
THSuite
5min
Review our Integration Grid for supported features.
- Log into your THSuite dashboard and head to Store > Integrations and click on the AIQ integration card
- Copy the INTEGRATION TOKEN
- In AIQ, navigate to Settings > Integrations, search for THSuite API and click the green Connect button.
- Fill out the credentials
- APIKey: Integration Token in THSuite
- After these are filled in, click the green Add Credential button.
- Scroll down to the Loyalty section and check off the box next to Required All users from this source have passed an age gate compliant with my industry.
- Lastly, click the green Update Connection button at the bottom of the settings. You have now completed the minimum settings needed to connect your integration!
- Navigate to Settings -> Company Account > Retail Store
- Click Edit on the store you wish you map
- Under Store Mappings you'll see the THSuite symbol
- Click on the empty field to the right of the symbol and a dropdown will appear to "map" the key
- Click Save settings and you are done mapping the store. Keep in mind this must be repeated for any additional stores that you add to the account.
Discounts must be created in AIQ first and then mirrored in THSuite.
- Why are the changes I am making in AIQ not being reflected in THSuite?
- AIQ currently only has a read-only integration with THSuite. This means that we can pull in transactional, customer and inventory data into AIQ but we cannot push anything.
- How long does it take before I start to see my POS data in AIQ?
- Within 24 hours, you should see data populating in AIQ
- How can I confirm that the integration is active and signups are being sent?
- Look under your Personas page in AIQ. The integration is functioning properly if you see "thsuite" under the Sourced from column
- I am getting an account notification that I have unmapped stores, how can I fix this?
- Once you see data coming through AIQ, you must "map" the API key to the store(s) to assign a "favorite store" to the customer. See How to Map a Store above for directions on how to accomplish this.
- Are there any additional settings I can enable?
