Birchmount Network

about aiq’s integration with birchmount aiq’s integration with birchmount allows you to offer two powerful loyalty redemption options convert points to digital gift cards use reloadable digital payment cards with scan to pay together, these features increase loyalty engagement and create stickier customers reloadable cards can only be spent at your store, while point to gift card conversion gives customers flexibility in how they use their rewards new to birchmount? https //calendly com/ericas 6/gift cards for cannabis intro?month=2022 04 reloadable payment cards reloadable payment cards let customers pay in store using a digital card inside your loyalty app, while still earning loyalty points this improves checkout speed and keeps customers coming back before you start your pos must be set up on the birchmount network for gift cards birchmount connects your app to your pos so barcodes can be scanned and redeemed seamlessly already a birchmount client? skip ahead to setup not a birchmount client yet? https //docs google com/forms/d/e/1faipqlsfyqnlws37sajmdbykza7xouyzgtna3ngon4sb26roif2rhdg/viewform?usp=sf link (there is no setup charge) setup obtain your birchmount app id this is birchmount’s id, not your aiq app id contact alpineiq\@birchmountnetwork com to receive your birchmount app id add the birchmount app id to aiq navigate to settings > mobile app > app features > features > general allow scan to pay once enabled, the birchmount app id field will appear enter your id (recommended) incentivize reloads you can award bonus loyalty points when customers reload their card options include points per dollar loaded flat bonus points per reload configure this under settings > integrations > birchmount convert points to gift cards this feature allows customers to convert loyalty points into digital gift cards that can be redeemed in store setup confirm pos setup your pos must be enabled on the birchmount network for gift cards birchmount handles barcode redemption, no additional fees or setup charges enter your birchmount api key obtain your api key from birchmount in aiq, go to settings → integrations → birchmount enter your api key and save aiq x birchmount user guide how customers use reloadable digital cards open the app menu (hamburger icon) select scan to pay create a digital card enter the amount to load agree to terms and conditions choose a checkout method u s spence or aeropay canada spence or stripe connect a bank account scan the qr code in store to pay how customers convert points to a gift card open the app menu and select convert to gift card enter an email address the number of points to convert (optional) enter a friend’s email to gift the card click see participating retailers to view eligible locations agree to the terms and select send gift card what happens next? the customer receives an email from giftcards\@birchmountnetwork com the email includes a unique barcode for redemption customers can also add the gift card to their apple wallet or google wallet redemption limits customers can redeem up to $250 per day redemptions can be completed in one transaction or multiple minimum redemption 25 points tracking birchmount redemptions in aiq you can view gift card redemptions and point changes directly in aiq go to customers > personas > persona detail > history > points each redemption will show the points deducted the resulting points balance for that customer