Birchmount Network

Your customers now have the ability to convert points accrued from purchases to hard dollar amounts via an electronic gift card AND utilize reloadable gift cards. This creates a stickier customer as cash uploaded to the reloadable gift cards can ONLY be spent at your store. The freedom to convert points to gift cards also increase loyalty engagement.

Haven't set up a Birchmount account yet? Schedule a demo HERE

1. Ensure your POS is setup on the Birchmount network for gift cards. Birchmount establishes the connection between your apps and allows barcodes to be redeemed within your POS seamlessly. Don't worry, there is no setup charge.

2. If you are already a Birchmount client, you can proceed to step 3. Your Point-of-Sale assumes that the barcode you scan to redeem dollars is a gift card. It is extremely simple and compatible.

3. Obtain your Birchmount App ID (this is Birchmount’s ID, not your AIQ app ID). Please contact: [email protected] to receive your Birchmount ID

4. Add your Birchmount App ID into AIQ by going to App Settings -> Features (tab) -> (See screenshots below)



Step 1:

Step 2:

Step 3:

We highly recommend you also add additional reward points users will receive when reloading the card / topping it up. This can be set up for every dollar loaded or for every load with a flat points boost.

1. Ensure your POS is setup on the Birchmount network for gift cards. Birchmount establishes the connection between your apps and allows barcodes to be redeemed within your POS seamlessly. Don't worry, there is no setup charge.

3. Obtain your Birchmount API key and enter it within AIQ under Settings : Data Integrations.

1.After connecting AIQ and Birchmount, customers will see a new option in their AIQ digital wallet giving them the option to convert a portion or all of their points into a gift card:



2. Customers will click Convert to gift card and a popup will appear to enter your email address and the number of points you'd like to convert into an E-Gift Card



3. Click on See participating retailers and the customer will see a dropdown of your available locations to redeem their e-gift card



4. Click Submit and a popup will appear that confirms the conversion, the balance, and the email the E-Gift Card will be sent to



5. The customer will receive an email from [email protected] with a unique bar code that will be used to redeem their E-Gift Card. They'll also be an option to download a gift card pass to their Apple or GooglePlay wallet

When a customer converts points into an E-Gift card, you'll be able to see the redemption and the effect it had on that customer's points total by logging into your AIQ dashboard and heading to Personas > View > Points / Orders

Customers can redeem up to $250 dollars at a time. This can be done in one shot or broken up. There is a minimum of 25 points to be redeemed.

Allows customers to use a digital card within their loyalty wallet to pay at the store and earn loyalty points. Increases customer engagement and increases speed at check-out for clients.