Aeropay

background the aiq ecommerce integration with aeropay allows stores to accept contactless payments in store, through online pickup, and cashless delivery with no hardware needed or apps to download, customers simply scan a qr code, link to their bank and pay grow online orders with buy online pick up in store shopping, increase customer satisfaction, and drive traffic to your store's door aeropay is an ach (pay by bank) payment option aeropay supports tipping docid\ mmadswuhojzp84ba8hsxr setup get your aeropay credentials obtain your merchant id and location id contact aeropay if you do not have this information enter the id's into aiq ecommerce go to store > integrations > aeropay enable the integration, enter in your merchant id and location id optional service fee optional capture when orders are closed if you would like to separate authorization and capture of payments, enable this setting doing so allows for more flexibility with aeropay on edits that can be made to the order when it is in an authorized status click save enable aeropay for each order type go to store > settings enable aeropay for each order type (in store, curbside, etc ) that you would like to accept this payment method save i use both aeropay and treez, how is this different? aiq ecom, treez pos and aeropay have teamed up to launch our three way integration this allows aiq to perform the intial preauthoization for a purchase and pass this along to treez this allows treez to send the final capture request to aeropay with the final total to set this up, ensure you let your reps at aeropay and treez know that you will be using the three way integration for this to work correctly, you must leave all of the capture options disabled in aiq as this part will be handled by treez navigate to integrations > aeropay fill out merchant id and location id disable "capture when orders are closed" disable "capture payment" pay via aeropay in store or kiosk if someone wants to pay in store with aeropay, they can pay 2 different ways 1\ using the qr code that pops up if you choose pay with aeropay on a kiosk 2\ via a payment link that can be texted to the customers from the orders dashboard cancelled orders and payment deletion if your store would like to delete payments when an order is cancelled navigate to store > integrations open the aeropay integration enable capture when orders are closed save we will capture payments once orders are closed in aiq ecommerce refunds will still need to be issued through the aeropay portal faqs what is payment authorization vs capture why would i toggle on " capture when orders are closed"? authorization (auth) checks if the customer has enough funds capture actually moves the money from the customer to the retailer this setting lets retailers choose when the capture happens capture immediately (toggle off) authorization and capture happen back to back as soon as the order is placed, we authorize the payment and immediately capture the funds capture later (toggle on) authorization still happens when the order is placed, but capture is delayed until the order is closed out in our system why capture later? capturing later is recommended because if the order needs to be modified (e g canceled, refunded, or adjusted) it’s much easier to handle before the funds have actually been taken how does checkout work for customers? during checkout, we'll automatically detect if the user already has an aeropay account if they do have one authorized for your location, we will default the payment to their primary bank account, making prepayment fast and frictionless if a customer already has an aeropay account but hasn’t yet shopped at your store, our improved ux ensures a secure and smooth onboarding process when they reach checkout, they’ll be prompted to verify their identity with a 6 digit mfa code sent via email once verified, their aeropay user id will be securely linked to their customer profile at your organization, ensuring a fast, consistent checkout experience moving forward