Dutchie POS

With our Dutchie POS integration, you can automatically sync all of your Dutchie inventory directly into AIQ Ecommerce.

Obtain your API Key and optional Room ID's from Dutchie. If you have multiple rooms setup in Dutchie, get all Room Ids.

Once you have successfully enabled your Dutchie integration, your first sync will occur within 10 minutes.

Depending on your location type, you will need to setup the following customer types within Dutchie. To access, go to Customers > Actions > Manage Customer Types. Set the following customer types to 'Show':

Turn on the Sync Orders toggle if you'd like AIQ Ecommerce to automatically push new orders into Dutchie POS when they are confirmed.

Turning on this integration will trigger AIQ Ecommerce to automatically sync with Dutchie every 10 minutes.

You can also manually trigger a sync by going to Menu > Products and clicking Sync?

If POS syncing for UNITs are enabled, AIQ Ecom can sync the mg, % and mg per gram on lab results. These product setting can be found in Dutchie POS under > Inventory > Lab results per product

If POS mapping is enabled for lab and lab unit, AIQ Ecom will display those attributes in your menu in the following way:

AIQ Ecommerce supports the following terpenes from Dutchie. These will map over to AIQ Ecommerce if you have terpenes enabled to sync.

When products are synced from Dutchie, AIQ Ecommerce will pull over all of the fields that your location has setup to sync and AIQ Ecommerce will map each product to a certain category. To customize which fields sync and how products are mapped, see POS Settings.

AIQ Ecommerce looks at the quantityUnits field to properly map products to their proper pricing tiers.

All weights are entered in Dutchie POS in grams. For infused categories like edibles, beverages, topicals, and tinctures, weights are converted to milligrams in AIQ Ecom to ensure clarity for customers.

When stores use the "Notify" action in DutchiePOS, we will sync this to AIQ Ecommerce's "Ready for Pickup" status.

Note: These statuses get synced every 10 minutes.

Some stores have their Dutchie POS setup to remove pre-ordered quantity from their quantityAvailable in their API. This could lead to double inventory being held between AIQ Ecommerce and Dutchie POS. While we have supported this on a per order based in the past, we have added a new setting to the Dutchie POS integration panel to enable this for all new orders. When enabled, AIQ Ecom will no longer hold inventory that is in open orders.

To enable navigate to Store Settings > Integrations > Dutchie POS

Kiosk orders can be mapped to Dutchie in a few ways. If your store would like to map Kiosk orders to Dutchie's express workflow, that can be done in the Dutchie integration within AIQ Ecom.

Setting the Kiosk Order Souce to Kiosk is for reporting purposes only and will still flow into preorders in Dutchie.