Collectible Codes

collectible codes offer an alternative way to accrue loyalty points without requiring purchases or referrals collectible codes can be used in product packaging, marketing materials, business cards, and more to provide a single use gift of points to keep things simple, codes are easily redeemed through your existing aiq ecommerce menu or your store's aiq mobile app + web wallet for more about use cases for this feature, see our https //aiq com/blog/https aiq com blog unlocking the power of aiqs collectible codes a new era of customer engagement# text=collectible%20codes%20are%20a%20feature,them%20into%20the%20products%20packaging or check out the aiq academy video below to comprehnsively understand how to configure brand loyalty accrual using collectible codes collectible codes are only available on loyalty pro plans and above reach out to our cs team if you would like to increase your loyalty package! enable collectible codes when enabled, the collectible code redemption field will show in the loyalty app (both native and web wallet) and on your aiq ecommerce menus navigate to settings > loyalty scroll to the general accrual section toggle on enable collectible code loyalty click save generate collectible codes navigate to settings > loyalty scroll to the general accrual section click manage collectible codes click (+) in the top right here you can define how many codes to generate, the points awarded per code, and add a prefix (e g yayfest) to help you keep track of your different collectible code batches note default codes are between 7 and 10 characters prefixes have a limit of 15 characters view collectible codes history navigate to settings > loyalty scroll to the general accrual section click manage collectible codes here you can view your history of aiq generated collectible codes and download csvs containing the collectible codes download codes csv navigate to settings > loyalty scroll to the general accrual section click manage collectible codes hover over the row of the codes you want to download you'll see a three dot (•••) menu appear on the far right side click (•••), then click download codes using the same steps above, download a recent version of the codes csv to see updated info on which codes have been redeemed, when they were redeemed, and the contact id of the persona who redeemed the code collecting and redeeming codes collectible code redemptions will instantly add loyalty points to the customer's loyalty account in aiq customers are able to redeem collectible codes in a variety of ways mobile app web wallet signup form aiq ecommerce a collectible code can only be redeemed one time! if a code is attempted to be redeemed again the backend will return the error sql no rows in result set this error is intentionally vague to prevent exposing sensitive info to potential bad actors faqs are collectable codes able to be dynamically added to campaigns? at this time, collectable codes cannot be added dynamically to campaigns collectable codes are designed to add codes to swag, packaging, or other methods to reach customers and boost engagment