Settings
Loyalty Settings
Collectible Codes
6min
collectible codes offer an alternative way to accrue loyalty points without requiring purchases or referrals collectible codes can be used in product packaging, marketing materials, business cards, and more to provide a single use gift of points to keep things simple, codes are easily redeemed through your existing aiq ecommerce menu or your store's aiq mobile app + web wallet for more about use cases for this feature, see our collectible code blog collectible codes are only available on loyalty pro plans and above reach out to our cs team if you would like to increase your loyalty edition! enable collectible codes when enabled, the collectible code redemption field will show in the loyalty app (both native and web wallet) and on your aiq ecommerce menus navigate to loyalty settings scroll to the general accrual section toggle on "allow accrual for collectible product codes" save generate collectible codes navigate to loyalty settings scroll to the general accrual section click on the "collectible code manager" button here you can define how many codes to generate, the points awarded per code, and add a prefix (e g yayfest) to help you keep track of your different collectible code batches note default codes are between 7 and 10 characters prefixes have a limit of 15 characters view collectible codes history navigate to loyalty settings scroll to the general accrual section click on the "collectible code manager" button here you can view history on aiq generated collectible codes and download csvs containing the collectible codes collecting and redeeming codes collectible code redemptions will instantly add loyalty points to the customer's loyalty account in aiq customers are able to redeem collectible codes in a variety of ways mobile app web wallet signup form aiq ecommerce a collectible code can only be redeemed one time! if a code is attempted to be redeemed again the backend will return the error sql no rows in result set this error is intentionally vague to prevent exposing sensitive info to potential bad actors
