Marketing

Campaigns

5min

The new Campaigns Platform is in BETA testing. The documentation detailed below will only apply to the new platform.

For legacy information, please see Legacy: Campaigns.

Campaigns are at the center of your marketing journey. Send them via various channels and methods to send targeted messages your customers.

Create a Campaign

Get Started with the Campaign Builder.

Campaigns Page

Table Columns

  • Status: Campaigns will either have "draft" or a toggle for their status. The toggle shows if a campaign is active or inactive. To turn on a campaign, make sure the toggle is on.
  • Name: Internal only
  • ID: the unique identifier for this campaign. Search by this ID or create audiences of people that have received this message using this ID.
  • Last send: This indicates the time that the last message was sent. If this column says N/A, a message has not been sent by the campaign yet.
  • Scheduled: This tells you when the campaign was scheduled to send and if was a Blast or Ongoing campaign
  • Channels: tells you which channels (email, text, etc.) the campaign was sent on

How to Show/Hide Columns in the Campaigns Table

  1. Navigate to Marketing > Campaigns
  2. Click the columns icon (a box divided into three) in the upper right corner. It will be next to the ... and + icons.
  3. In the slideout, toggle the columns you wish to show/hide.
  4. Click Save

Campaign Planner

The campaign planner is a calendar view of the campaign home page. Additional filters are selectable when using the planner view:

  • Events: Filter between co-marketing, campaigns, and discounts
  • Location: Filter between stores

To access the campaign planner:

  1. Navigate to Marketing > Campaigns
  2. In the top right corner next to the more icon (...), click on the calendar icon.
  3. To return to the table view, click on the grid icon to the left of the calendar icon.