Marketing
Campaigns
5min
The new Campaigns Platform is in BETA testing. The documentation detailed below will only apply to the new platform.
For legacy information, please see Legacy: Campaigns.
Campaigns are at the center of your marketing journey. Send them via various channels and methods to send targeted messages your customers.
Get Started with the Campaign Builder.
Table Columns
- Status: Campaigns will either have "draft" or a toggle for their status. The toggle shows if a campaign is active or inactive. To turn on a campaign, make sure the toggle is on.
- Name: Internal only
- ID: the unique identifier for this campaign. Search by this ID or create audiences of people that have received this message using this ID.
- Last send: This indicates the time that the last message was sent. If this column says N/A, a message has not been sent by the campaign yet.
- Scheduled: This tells you when the campaign was scheduled to send and if was a Blast or Ongoing campaign
- Channels: tells you which channels (email, text, etc.) the campaign was sent on
- Navigate to Marketing > Campaigns
- Click the columns icon (a box divided into three) in the upper right corner. It will be next to the ... and + icons.
- In the slideout, toggle the columns you wish to show/hide.
- Click Save
The campaign planner is a calendar view of the campaign home page. Additional filters are selectable when using the planner view:
- Events: Filter between co-marketing, campaigns, and discounts
- Location: Filter between stores
To access the campaign planner:
- Navigate to Marketing > Campaigns
- In the top right corner next to the more icon (...), click on the calendar icon.
- To return to the table view, click on the grid icon to the left of the calendar icon.