Browser Push Campaigns

what are browser push notifications? also known as web push notifications, browser push notifications are notifications or messages that can be sent to your customer via desktop or mobile devices these notifications will be sent to your customers when they open their browser regardless of whether they're on your actual website how do i turn browser push opt in requesting on new customers will be prompted to opt in to browser push notifications when they first open their digital wallet please keep in mind that we only get one chance to ask customers to opt in per browser browsers specifically stop you from repeating opt in attempts once the user clicks allow, an additional pop up will appear that the user has to click to allow these types of notifications please note that we must ask the user to opt in via the above example to achieve two things prevent the user from not opting in with aiq requesting the opt in first, we can let them choose to opt in "later" if for some reason they don't have time or wish to opt in at that exact moment browsers only allow requests after a user gesture this is the scalable/ compliant long term approach to browser notifications see mozilla reference you should only request consent to display notifications in response to a user gesture (e g clicking a button) this is not only best practice — you should not be spamming users with notifications they didn’t agree to — but going forward browsers will explicitly disallow notification permission requests not triggered in response to a user gesture firefox is already doing this from version 72, for example, and safari has done it for some time how do i turn browser push opt in requesting off navigate to settings > loyalty app > app features on the page, click on the features tab under the "general" section, there will be a toggle for "browser notification opt in (web wallet only) how do customers opt out of browser push notifications? in the browser you're opted into, click on the icon to the left of the url select the dropdown to the right of notifications and select block optout instructions are specific to the browser the user opted into how to build browser push notification campaigns see campaign builder docid\ yeopwsehov3mfydjilqzo for general information on how to build a campaign notes on the builder you can add a feature image to your campaign by clicking add media see what opting into the browser looks like or send yourself a test of the campaign what browsers and platforms support browser push notifications? see supported browsers for the latest anonymous browsing incognito or private browsing modes are not compatible with browser push how your sending domain works to perform browser notifications, aiq sends messages out via a service this service is "subscribed" to by each person that opts into browser push once a user subscribes, you cannot transfer their opt in moving or importing subscribers browsers do not support moving or importing subscribers cross origin browser push best practices here are common layout guides to follow for push notifications across all platforms character limits https //documentation onesignal com/docs/push notification guide#character limits how many characters are allowed and recommended per platform emoji https //documentation onesignal com/docs/push notification guide#emojis support is available across all platforms 👍 images https //documentation onesignal com/docs/web push notification icons#image large images that appear with the notification supported by chrome on windows, macos, and android icons https //documentation onesignal com/docs/web push notification icons#badge supported on all platforms customizable for chrome and firefox sounds not customizable on web push web push badges https //documentation onesignal com/docs/web push notification icons#badge small icons on chrome for android that appear in top notification center when push is received action buttons https //documentation onesignal com/docs/action buttons custom buttons that can support different actions or links character limit since each platform uses a different visual layout, the amount of content that is visible varies the following are approximations for how many characters are in a notification based on the browser platform platform title limit body limit ℹ️ aiq recommendation ℹ️ 20 ℹ️ 60 windows chrome 60 (chrome 68+) 40 (chrome 67 and lower) 120 (chrome 68+) 150 (chrome 67 and lower) windows firefox 40 190 mac chrome, firefox, safari 40 20 80 emojis count as a single character simply copy paste the emoji you want into the message or title some limitations on windows 7 and older operating systems