Billing & History

billing overview the billing section provides a comprehensive view of your current subscription, past invoices, usage details, and credit balance it’s designed to give you full transparency into your aiq billing information so you can manage your plan and account confidently billing plans this section shows your current aiq product plans and any active add ons from here, you can upgrade or change your plans and/or change your messaging credit package billing history credit usage you can track how many credits you’ve used and how many remain in your account credits are deducted based on actions like campaign sends or specific feature usage note this does not get updated in real time, please allow our overnight update to occur to check your credit usage balance remaining credits = total credits credits used (e g sends) you can also see your current credit balance while setting up a new campaign, directly within the forecast section invoices view and download your past invoices in the invoices section each invoice includes subscription charges add on fees applicable taxes use the ➕ (plus) button next to any invoice to expand it and see a full breakdown of the charges billing changes you can update your subscription at any time here’s how changes are handled upgrades upgrading your plan (e g , adding more features or increasing credit limits) takes effect at the start of your next billing cycle the new rate will be reflected in your next invoice downgrades downgrading your plan will not take effect immediately changes will apply at the end of your current contract term and go into effect upon renewal need help? if you have any questions about your billing, invoices, or plan details, feel free to contact our team or visit our help center for more information