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Product Modifiers

11min

What is a product modifier?

A product modifier is what allows customers or staff to modify a specific product to suit customer preferences or needs, and allow the store to optionally charge for the increased cost of that modifier.

For an industry like coffee, a product modifier could be "Milk" where you require a selection by the customer for what type of milk they want in their coffee (Beef Milk, Almond Milk, Oat Milk, no milk). They may want to charge extra for Almond and Oat Milk, but not for Beef Milk.

Benefits of using Modifiers

  • Allows customers to customize products appropriately
  • Allows retailers to charge extra for modifiers where applicable
  • Allows retailers to manage ingredient inventory more easily

How it works



Modifier vs. Modifier Group

Modifier: Modifiers allow customers to personalize or add to or remove from the original product, such as adding milk to coffee, or adding extra protein to a sandwich.

Modifier Group: A Custom static group of similar modifiers. Used when applying groups of modifiers to products for quicker setup.

Logic: Modifiers are added to Modifier Groups. Modifier Groups are added to categories, sub-categories or products.

How to Create a Modifier

  1. Navigate to Menu > Modifiers
  2. Click 'add' button in top right corner
  3. Enter modifier name, optionally add price. Click save in the top right corner.

How to Edit a modifier

  1. Navigate to Menu > Modifiers
  2. Click on product modifier name you'd like to edit to open the modifier dawer.
  3. Edit name, price or status. Click save in the top right corner.

How to Delete a modifier

  1. Navigate to Menu > Modifiers
  2. Click on product modifier name you'd like to edit to open the modifier dawer.
  3. Click 'more' menu (...) and select 'Delete.'
  4. Confirm you want to delete modifier when pop-up appears. Alternatively, you can cancel at this step.

How to Create a Modifier Group

  1. Navigate to Menu > Modifier Groups
  2. Click 'add' button in top right corner.
  3. Enter modifier group name, default categories, whether it's required or optional, and whether it will be multi-select (checkbox) or single select (radio).
  4. When ready, add modifiers using the table at the bottom of the drawer.
  5. Adjust modifier order if preferred.
  6. Save group in the top right corner.

How to Add a Modifier Group to a Product

Automated POS sync

  1. Your POS will automatically sync modifiers with AIQ Ecommerce every 10 mintues. This means you won't need to duplicate setup efforts in AIQ Ecom if your modifiers are already set up in the POS.

Adding to all products within a category

  1. When setting up Modifier Group, select a default category to apply product modifier group to all products within that category.
    1. ie. Apply 'Sandwich Ingredients' to 'Sandwich' category to populate for all sandwiches.

From the product

  1. Navigate to Menu > Products
  2. Click on the desired product to open product drawer and navigate to the 'Modifiers' tab at the top.
  3. Add appropriate modifier groups and click save.