Ecommerce
...
Orders
Order Queues

Mobile App

7min

Reduce customer wait times and speed up your check in flow at your store using the AIQ Ecommerce mobile app for on-the-move queue and order management.

The mobile app feature set includes:

  • QR code scanner for instant check-in
  • View and search for orders
  • Filter and sort options
  • View order details and check-in
  • Ability to change stores

Download the App

The AIQ Ecommerce mobile app for staff member is called "Dispense App" and it is iOS compatible with iPhones and iPads only.

Log In

To log in, use the same credentials that you use for the AIQ Ecommerce Web App.

Using the App

The app features 2 tabs: Orders and Scanner.

Orders

The Orders tab contains all orders for the day you are viewing (defaulted to Today).

Manage Orders

Filters, Sort, and Search are accessible via the header.

Filter the Order list by 'Status' and/or 'Order Type'.

Sort the list by 'Status' or 'Time Slot'

Document image


Check In Orders

You can automatically check in orders by scanning their order QR code or you can manually check in orders by selecting the order from the list and hitting the Check In button.

Change date

Tap on the Date picker in the header and select the date you would like to view.

Scanner

Automatically check in orders by scanning their order QR code via the Scanner tab in the app.

Log Out

To Log Out, access the menu in the upper left and tap Log Out.

Document image


Change Store

To Change Store, access the menu in the upper left and tap Change Store. You will be presented with a list of stores within your Organization.

Updated 31 Aug 2024
Doc contributor
Doc contributor
Doc contributor
Did this page help you?