Legacy Mobile App

the legacy mobile app will be supported until 7/31/25 after this date, you will be required to upgrade aiq supports both a native loyalty app (ios and android) and a web wallet a majority of the functionality is shared across both options native loyalty app benefits of native having a native app allows you to send push notifications to your customers (see legacy native push campaigns docid\ x3vi35h01po oyqgvrfle ) to facilitate loyalty, ecommerce, and messaging without any carrier filtration issues native is also sticky , meaning having a branded app on the customer’s home screen ensures your company is always top of mind, leading to increased customer loyalty and usage getting started with native the native loyalty app must be deployed to the app stores for download, see developer account docid\ zzv3nrmn529b5zycfw24s to get started web wallet the web based loyalty app (aka "web wallet") is a great way to allow customers to see their points balance, redeem discounts and more all without needing to download an app app functionality home displays the customer points, deals/discounts, popular products at your favorite store location, products to buy again, and products to review by default, jane and dutchie enabled customers will see products auto filled within their app most popular products at stores with stock remaining order history + re order and review reviews are automatically placed under the personas history and you can trigger points/ discounts and campaigns to go out based on these reviews if you are not on jane or dutchie as your ecommerce provider, you may manually create an assortment of products for us to show within the "most popular" products section you can edit this under app settings > features > product feed button latest updates contains a log of campaigns sent to that customer, including texts, emails, native pushes, and browser pushes native push messages require an aiq native app subscription or the use of our endpoints embedded within your own custom app email messages are too large to be shown in the wallets and will instruct to preview in the email inbox instead shop set under features > shop/discover tab allows the ability to show store specific popular products, and an "all products" tab that will navigate to an embedded (aka iframed) menu to order on your e commerce website it can be set for all stores or individually based on the customer's favorite store chosen shop via aiq ecommerce if you are an aiq ecommerce customer, we know your embeddable menu link and your customers will automatically be signed in to shop the iframed menu using their loyalty app credentials note some customers may not have an email attached to their aiq account (this varies based on what questions you ask at loyalty sign up), they will be asked to enter their email in order to shop the embeddable menu so we can connect the accounts if one exists shop via non aiq ecommerce if you are a non aiq ecommerce customer (e g dutchie, jane, shopify, wm), please obtain your embeddable menu link from your ecommerce provider this link must contain http // or https // to function properly your customers will need to sign in twice to both the loyalty app and the iframed menu discover set under features > shop/discover tab this section is meant for other types of web pages you would like to link to your customer base, such as a blog, product information, event pages, etc you will want to ensure that the page you are linking to is mobile friendly! order history displays the customer purchases in most recent order and allows customers to rate products for our ecommerce partners who support dynamic content, they can be prompted to buy products again from a previous order social here is where your customers will be able to find their refer a friend link and leave a review of your store profile this section contains many valuable features profile ability to enter/update first name, last name, phone number, and email if an email or phone number is added/updated, the customer will need to verify via another pin code to ensure they have access to their accounts faqs faq style questions & answers can be added to help your customers out can be added or removed app settings > features > faqs address enter street, city, state zip code, date of birth or override favorite store communication preferences ability to opt in or opt out of email or phone notifications logout logs the customer out of the session, will need to log in again after delete account this will remove the account entirely, and the customer will not be able to accrue points or receive marketing efforts