Data + Marketing Integrations
Ecommerce

Tymber

11min

About the AIQ x Tymber Integration

Tymber gives you the ability to create custom online ordering experiences. Our e-commerce integration is easy to set up and offers the following features:

  • The ability for customers to sign up for loyalty during checkout.
  • The ability for customers to redeem AIQ points during checkout in Tymber.

To learn more about Tymber, book a demo HERE.



How to Connect Tymber to AIQ

1.Log into AIQ and head to the top-left and click Settings.

2. Click API & Tracking.

3. Copy Your key and Your UID and log into your Tymber account for the next steps

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4. In Tymber Mission Control (TMC), go to Settings > Integrations and scroll down to the AIQ card.

5. Click the AIQ card and click Connect in the top-right corner.

6. Enter the AIQ credentials from Step 3 into the correlating fields in the Connect to AIQ modal and click Save.

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7. The integration is now complete!



Using AIQ Discounts in Tymber

If this is your first time setting up a discount, check out our Discounts guide.

Tymber allows customers to redeem discounts during checkout. Dollar ($) or Percentage (%) off discounts are available and applied to the entire cart upon checkout; item-level discounts are not available at this time.

How to pass Tymber discounts to AIQ

1.Open the discount builder in AIQ.

2. Open the Redemption Options.

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3. Add a % or $ off value and click Publish discount.

These are the steps needed to simply pass the discount from AIQ to Tymber. Please refer to our Discounts guide if you have questions about the other settings in the discount builder.

Note: When creating discounts in AIQ that you want to pass to Tymber, make sure that both the What are you discounting? and Discount short description fields are filled out or the discount will not function in Tymber.

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Where to see discounts within Tymber

  • Within the customer profile on Tymber Mission Control
Here you can see the customer profile, how many points they have, and some rewards that are available to that customer.
Here you can see the customer profile, how many points they have, and some rewards that are available to that customer.

  • Within the Discounts page on Tymber Mission Control
Since you are not looking at a customers profile, you are only able to see discounts that require 0 points to redeem.
Since you are not looking at a customers profile, you are only able to see discounts that require 0 points to redeem.

  • Within the Checkout page you will see a Redeem Rewards button assuming the customer had deals/ points available!
Select the Redeem Rewards button to see all available discounts.
Select the Redeem Rewards button to see all available discounts.

Here you will be able to select a reward to redeem and apply it to your cart.
Here you will be able to select a reward to redeem and apply it to your cart.



Additional Tymber features

Turn off SMS confirmation message



An SMS opt-in message is triggered after a user signs up for AIQ loyalty while checking out on Tymber. To disable the SMS opt-in message, log into your Tymber account and head to Store > Settings > Integrations > Alpine IQ > Settings and flip the Enable SMS Opt-In confirmation message toggle to Inactive.

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Abandoned Carts

If you have your Tymber account connected, there are no additional steps to enable Abandoned Carts as it will automatically let AIQ know when a cart has been left. In order to trigger the actual messages, please refer to the Campaigns guide on how to set it up.

Updated 03 May 2024
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