Data + Marketing Integrations
Ecommerce

Tymber

9min

About the AIQ <> Tymber Integration

Review our Integration Grid for supported features.

Tymber gives you the ability to create custom online ordering experiences. Our e-commerce integration is easy to set up and offers the following features:

  • The ability for customers to sign up for loyalty during checkout.
  • The ability for customers to redeem AIQ points during checkout in Tymber.

How to Connect Tymber to AIQ

  1. In AIQ, and head to Settings > API & Tracking and obtain your UID and your API Key.
  2. In Tymber Mission Control (TMC), go to Settings > Integrations and scroll down to the AIQ card.
  3. Click the AIQ card and click Connect in the top-right corner.
  4. Enter your UID and API Key retrieved from AIQ
  5. Save.

AIQ <> Tymber: User Guide

Using AIQ Discounts in Tymber

Tymber allows customers to redeem discounts during check out. Dollar ($) or Percentage (%) off discounts will be applied to the entire cart or total purchase; item-level discounts are not available at this time

  1. Create a discount using our Discount Builder
  2. Click Redemption Options
  3. Add in either a percent or dollar value off
  4. Review and publish the discount

Note: When creating discounts in AIQ that you want to pass to Tymber, make sure that both the What are you discounting? and Discount short description fields are filled out or the discount will not function in Tymber.

Where to see discounts within Tymber

  • Within the customer profile on Tymber Mission Control
Here you can see the customer profile, how many points they have, and some rewards that are available to that customer.
Here you can see the customer profile, how many points they have, and some rewards that are available to that customer.

  • Within the Discounts page on Tymber Mission Control
Since you are not looking at a customers profile, you are only able to see discounts that require 0 points to redeem.
Since you are not looking at a customers profile, you are only able to see discounts that require 0 points to redeem.

  • Within the Checkout page you will see a Redeem Rewards button assuming the customer had deals/ points available!
Select the Redeem Rewards button to see all available discounts.
Select the Redeem Rewards button to see all available discounts.

Here you will be able to select a reward to redeem and apply it to your cart.
Here you will be able to select a reward to redeem and apply it to your cart.



Additional Tymber features

Turn off SMS confirmation message

An SMS opt-in message is triggered after a user signs up for AIQ loyalty while checking out on Tymber. To disable the SMS opt-in message, log into your Tymber account and head to Store > Settings > Integrations > Alpine IQ > Settings and flip the Enable SMS Opt-In confirmation message toggle to Inactive.

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Updated 16 Dec 2024
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