Data + Marketing Integrations
Point of Sale

BigCommerce

5min

About the AIQ <> BigCommerce Integration

Review our Integration Gridο»Ώ for supported features.

How to Connect AIQ to BigCommerce

BigCommerce Steps

  1. In BigCommerce, follow these steps to setup your credentials.
    1. Name: This should be unique amongst your credentials and should never be changed.
  2. Get your API Path and API Key (Access Token)
  3. AIQ Requires the following scopes
    1. Customers - Write if enabling contact syncing, otherwise Read
    2. Information & Settings - Read
    3. Orders - Read
    4. Products - Read
    5. Store Inventory - Read
    6. Store Locations - Read

AIQ Steps

  1. Navigate to Settings > Integrations, search for BigCommerce and click the green Connect button.
  2. Fill out the credentials with the information obtained in BigCommerce
    1. API Path
    2. Access Token
    3. Name
  3. After these are filled in, click the green Add Credential button.
  4. Scroll down to the Loyalty section and check off the box next to RequiredΒ All users from this source have passed an age gate compliant with my industry.
  5. Lastly, click the green Update Connection button at the bottom of the settings. You have now completed the minimum settings needed to connect your integration!

How to Map a Store

  1. Navigate to Settings -> Company Account > Retail Store
  2. Click Edit on the store you wish you map
  3. Under Store Mappings you'll see the BigCommerce symbol
  4. Click on the empty field to the right of the symbol and a dropdown will appear to "map" the key
  5. Click Save settings and you are done mapping the store. Keep in mind this must be repeated for any additional stores that you add to the account.

FAQ's

  • Does AIQ support Dynamic Content with BigCommerce?
    • Yes! AIQ allows using BigCommerce as a source for Dynamic Contentο»Ώ to fill in personalized recommendations in campaigns and in the Loyalty App.
  • How long does it take before I start to see my POS data in AIQ?
    • Within 24 hours, you should see data populating in AIQ
  • How can I confirm that the integration is active and signups are being sent?
    • Look under your Personas page in AIQ. The integration is functioning properly if you see "bigcommerce" under the Sourced from column
  • I am getting an account notification that I have unmapped stores, how can I fix this?
    • Once you see data coming through AIQ, you must "map" the API key to the store(s) to assign a "favorite store" to the customer. See How to Map a Store above for directions on how to accomplish this.
  • Are there any additional settings I can enable?

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Updated 16 Dec 2024
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