Treez POS

with our treez integration, you can automatically sync all of your treez inventory directly into aiq ecommerce and push orders to treez get treez credentials you will need to get the api key and dispensary name dispensaryname needs to match exactly with what's in the api/portal url given by treez it is usually alpha numeric with no spaces or special characters and will error out if not the same as entered in aiq ecommerce for more information on how to obtain your credentials, visit treez support docs enable the integration in aiq ecommerce click on treez enable the integration toggle enter in your api key and dispensary name (see callout above re dispensary name) and hit save beta try enabling sync total, this will override totals in aiq ecommerce with the total from treez please note this feature is currently in beta change default ticket types you can control how aiq sends orders to treez treez offers us the ability to send non delivery orders as pickup or express you can now define how you would like us to send orders to treez for in store, curbside and drive thru orders delivery is hardcoded to delivery and kiosk orders are hardcoded to send as express click save select the specific locations to pull product from within treez click save once you have successfully enabled your treez integration, your first sync will occur within 10 minutes syncing orders turn on the sync orders toggle if you'd like aiq ecommerce to automatically push new orders into treez when they are confirmed aiq ecom passes delivery fees to treez (you may need to reach out to treez to enable this on your pos) syncing products/inventory turning on this integration will trigger aiq ecommerce to automatically sync with treez every 10 minutes you can also manually trigger a sync by going to menu > products and clicking sync? when products are synced from treez, aiq ecommerce will pull over all of the fields that your location has setup to sync and aiq ecommerce will map each product to a certain category to customize which fields sync and how products are mapped, see pos settings docid 3o0bfrfebfhrbfibx7njp images aiq supports the syncing of multiple images from treez to aiq terpenes aiq ecommerce supports the following terpenes from treez these will map over to aiq ecommerce if you have terpenes enabled to sync alpha pinene beta caryophyllene beta myrcene beta pinene caryophyllene oxide guaiol humulene limonene linalool terpinene trans nerolidol medical stores if you are a medical store and would like to utilize our kiosk functionality, please be sure to enable require medical id at checkout navigate to store > settings > kiosk in kiosk, enable require medical id save customer lookup we look up existing customers in treez by phone number and/or email during the checkout process when placing an order in aiq ecommerce, we first attempt to look up a customer by phone number in treez if no match is found, we then search by email if there is still no match, we create a new customer profile when using our kiosk feature, ensure that either phone number and/or email is enabled as a setting in aiq ecommerce this allows for us to connect to existing profiles within treez follow this guide to modify the kiosk order settings birthday is a requirement when submitting orders to treez if birthday is not a required field in aiq ecommerce, we will autofill the birthday to 01/01/1970 when sending orders to treez stores can modify their order settings to require birthday at checkout in aiq ecommerce order types when order syncing is enabled, we send all orders to treez pos, using the order types available in their api aiq ecom treez pos pickup pickup curbside pickup drive through pickup walkup pickup delivery delivery kiosk express sync total when total sync is enabled, the final total—including discounts and taxes—will be sourced from your treez pos environment this feature removes aiq offers and discounts at cart and checkout, so ensure all offers are created in both treez and aiq ecom troubleshooting kiosk orders are not appearing in treez pos? aiq ecommerce sends kiosk orders to treez using an order type of express if you are not seeing express orders in your fulfillment portal, go to configuration > config page > ecommerce > saved sales fulfillment and enable express what do i do if weights aren't appearing correctly for infused products? mg based weights are pulled from total mg thc field in treez why are my labs showing up incorrectly? labs are pulled in directly from treez however they appear in treez, is how they will appear in aiq ecommerce we generally recommend that the labs are reported per container and not per serving products are not appearing on my menu even though i have one or two left in stock! most of the time, this item is not appearing on your menu because the last one or two available are in an open order we hold pre ordered inventory to prevent overselling ensure the orders are closed out when completed to ensure any inventory available is accurately displayed on the menu faq's how often will my inventory sync? aiq ecommerce will sync your inventory every 10 minutes in between syncs, we will also keep an accurate hold on any inventory ordered to prevent over selling how after will my order status sync? aiq ecommerce will sync your order statuses from your point of sale every 2 minutes this allows us to have near real time order status syncing with your point of sale