Clover

about the aiq <> clover integration review our integration grid docid\ lmkd0mbha4ssqe8ii9mz for supported features how to connect aiq to clover clover steps go to your clover dashboard click account & setup under business operations , click api tokens click create token input a memorable token name, like aiq, and select all read checkboxes select write for customers click create token reveal the private token with the eye icon , and click copy save your token somewhere safe for the next steps copy and save your merchant id from the url in your address bar it is shown as abcd1234abcd1 in the example picture aiq steps navigate to settings > integrations , search for alleaves and click the green connect button insert the merchant id and api token from earlier click add credential scroll to the bottom, and click update connection how to map a store navigate to settings > company account > retail store click edit on the store you wish you map under store mappings you'll see the clover symbol click on the empty field to the right of the symbol and a dropdown will appear to "map" the key click save settings and you are done mapping the store keep in mind this must be repeated for any additional stores that you add to the account aiq <> clover user guide discount redemption flow when redeeming and applying discounts using the clover pos integration, you'll want to be sure to take both steps of redeeming the discount with your customer through the aiq staff app or directly through the customer wallet and applying the discount in clover check out aiq's guide to redeeming discounts with aiq docid\ vxhbxjyovsvqavvruwyk5 for additional help check out clover's guide to discounting an order for additional help earning points customer's will need to provide clover their information at or before checkout so customers can be identified after being synced to aiq because of this, we recommend collecting phone numbers when signing customers up, as phone numbers are high priority identifiers check our persona merging docid\ swbe 9dgkrm72nzcqdp9u article for more information on customer trait priority faq's inventory is not syncing over, do you know why? ensure track stock is enabled under inventory > setup > track stock in your clover dashboard how long does it take before i start to see my pos data in aiq? within 24 hours, you should see data populating in aiq how can i confirm that the integration is active and signups are being sent? look under your personas page in aiq the integration is functioning properly if you see "alleaves" under the sourced from column i am getting an account notification that i have unmapped stores, how can i fix this? once you see data coming through aiq, you must "map" the api key to the store(s) to assign a "favorite store" to the customer see how to map a store above for directions on how to accomplish this are there any additional settings i can enable? see integration settings docid\ u8beizkxh83tipi2sw1rz for more optional settings