Data + Marketing Integrations
Point of Sale
Biotrack
8min
about the aiq <> biotrack integration review our integration grid docid\ lmkd0mbha4ssqe8ii9mz for supported features how to connect aiq to biotrack aiq request your biotrack credentials by contacting your biotrack representative and requesting access to postgres data tables there is a fee associated with requesting these credentials which you can discuss with your biotrack representative navigate to settings > integrations , search for biotrack and click the green connect button enter the credentials you received above and click add credentials you should've received the following from your biotrack representative company (this should be unique between all credentials) host port database user password scroll to the bottom and check off the box for all users are age compliant with my industry? click connect and the integration is complete! biotrack in biotrack, select the marketing dropdown in the toolbar select alpineiq settings from the list enter in your uid and api key which is obtained from api & tracking docid\ admvg 5nabuuyljhlhu3 in aiq select enable alpineiq and offers & rewards test settings > save how to map a store navigate to settings > company account > retail store click edit on the store you wish you map under store mappings you'll see the biotrack symbol click on the empty field to the right of the symbol and a dropdown will appear to "map" the key click save settings and you are done mapping the store keep in mind this must be repeated for any additional stores that you add to the account aiq x biotrack user guide setting up aiq discounts in biotrack setup the discount in aiq first using the discount builder docid\ enrbfrywl3cvaafja83hs in biotrack, create a new discount name this should match the name in aiq code this should match the discount id that appears on the far left column of the discount table in aiq discount this should be either a percentage (%) or a flat dollar ($) discount and should match the discount setup in aiq redeeming aiq discounts in biotrack search for the customer add products to their cart select the rewards and offers button here biotrack will display the customers available points as well as available discounts select the discount you will want to apply to their order save faq's not all of my contacts from biotrack are in aiq, whats up with that? biotrack added a simple button to the integration panel in biotrack to "sync transactions" implementing this will check for previous sales that had not been uploaded to aiq and puts them into a queue to sync over depending on the number of transactions that need to be synced, this could take some time reach out to your biotrack rep if you have any questions my changes in aiq are not being reflected in biotrack, help! aiq currently only has a read only integration with biotrack that means we can pull data, but we cannot send data how long does it take before i start to see my pos data in aiq? within 24 hours, you should see data populating in aiq how much data does aiq pull from biotrack? aiq pulls transactional data dating back 1 year contact your onboarding specialist if you'd like to see data past 1 year how can i confirm that the integration is active and signups are being sent? look under your personas page in aiq the integration is functioning properly if you see new personas being created i am getting an account notification that i have unmapped stores, how can i fix this? once you see data coming through aiq, you must "map" the api key to the store(s) to assign a "favorite store" to the customer see h ow to map a store above for directions on how to accomplish this are there any additional settings i can enable? see integration settings docid\ u8beizkxh83tipi2sw1rz for more optional settings