Flourish

with our bi directional flourish integration, you can automatically sync all of your flourish inventory directly into aiq ecommerce and push orders directly into flourish get flourish credentials obtain your username and password from flourish's application using these instructions enable the integration in aiq ecommerce navigate to store > integrations click on flourish enable the integration toggle input the username and password click save after you save, you will then be able to select your facility this is required for us to pull inventory and push orders once you have successfully enabled your flourish integration, you can go to your products screen and click on the sync button to pull inventory into aiq ecom require medical customer verification enabling this optional setting in the integration slide out will flag all new customers as needing to have their id physically verified before completing a pickup in flourish orders med vs rec orders aiq sends the is recreational flag when creating new orders this helps distinguish between medical and recreational sales, keeping your records accurate order id handling aiq sends flourish the customer facing order id for unique order ids, we recommend enabling the randomized order number setting in aiq, see order settings docid\ wx6lgdqjnhrpwetkosojr order statuses aiq now automatically syncs order statuses from flourish back into aiq ecommerce this keeps order tracking accurate and up to date flourish status aiq ecommerce status packed ready for pickup (excludes delivery) out for delivery out for delivery completed closed cancelled cancelled undeliverable cancelled note these statuses get synced every 10 minutes syncing orders turn on the sync orders toggle if you'd like aiq ecommerce to automatically push new orders into flourish when they are confirmed when order syncing is enabled, you’ll now see the flourish order id directly in the aiq order dashboard to view this, click into the order to open the slideout details this makes searching and reconciling orders between systems easier new orders are sent to flourish as submitted customers customer lookup aiq ecommerce will send a request to flourish to lookup a customer this request will include the following customer information name date of birth phone number email address medical id (if applicable) aiq follows this sequence when creating orders in flourish medical orders → look up by patient id if found, use that customer phone number → if no match above (or if recreational), look up by phone email → if no match by phone, look up by email new customer → if no match in any step, a new customer is created inventory syncing products/inventory turning on this integration will trigger aiq ecommerce to automatically sync with flourish every 10 minutes you can also manually trigger a sync by going to menu > products and clicking sync? active & sellable items only aiq only pulls products from flourish if they are both active for ecommerce marked as sellable category mapping aiq will first check for an ecommerce subcategory name if one is entered, that value is used if not, we default to the item category at the inventory level product name mapping aiq now prioritizes the ecommerce item name if present, this value is displayed if not, we fall back to the retail display name labs aiq ecommerce supports the following cannabinoids from flourish thc thca cbd cbda cbg cbn terpenes aiq ecommerce supports the following terpenes from flourish these will map over to aiq ecommerce if you have terpenes enabled to sync 3 carene alpha pinene beta caryophyllene beta eudesmol beta myrcene beta pinene bisabolol caryophyllene oxide guaiol humulene limonene linalool ocimene terpinolene terpinene trans nerolidol inventory mapping when products are synced from flourish, aiq ecommerce will pull over all of the fields that your location has setup to sync and aiq ecommerce will map each product to a certain category aiq uses the category from flourish to map the products over to setup custom mapping, see category settings docid\ wnjq vnuplbon3bfkyrsw offers if offers are enabled inside of aiq ecommerce, we will push these to flourish when a customer places an order for example, if you have a product discounted 50% off in aiq, we will push this 50% off discount to flourish when creating the order faq's how often will my inventory sync? aiq ecommerce will sync your inventory every 10 minutes in between syncs, we will also keep an accurate hold on any inventory ordered to prevent over selling how after will my order status sync? aiq ecommerce will sync your order statuses from your point of sale every 2 minutes this allows us to have near real time order status syncing with your point of sale