How Collectibles Work
Engage with your customers outside of the retail environment by giving them the ability to collect points, rate your products, and see recommended products by scanning a QR code that Alpine IQ will generate for every product you upload into the Brands Platform.
If you haven't done so yet, upload your products into Alpine IQ. See the My Products section of the
After a customer purchases a product, they'll scan a unique Alpine IQ-generated QR code that you've either attached to the product label or provided for the retailer to keep on hand at checkout. The customer will then be redirected to that product's collectibles page with options to collect points, rate the product, and see additional product recommendations.
When a customer scans an Alpine IQ QR code for the first time, they'll be prompted to sign up for your brand's "loyalty" or "club membership" program by inputting their phone number and email address giving you the ability to engage with that customer outside of the retail environment. After they click Collect points, they'll be sent a link to download your brand's web wallet to have their points balance and available discounts in the palm of their hand.
Redeem points for discounts
Create discounts for products, merch, event tickets, or anything else that customers can redeem based on points accrual thresholds you set. These discounts will populate in the customer's Alpine IQ wallet.
For more information on how to set up discounts, see our guide.
Convert points into a gift card
Leveraging our integration with Birchmount Network, a customer can convert points into an e-gift card at the click of a button to be redeemed at participating retailers.
For more information on the Birchmount Network, see our integration guide