Dispense
Dispense gives you the ability to create custom online ordering experiences. Our e-commerce integration is easy to set up and offers the following features:
- The ability for customers to sign up for loyalty during checkout.
- The ability for customers to redeem Alpine IQ points during checkout in Dispense.
To learn more about Dispense, book a demo HERE.
1.Log into Alpine IQ and head to the top left of your dashboard ad click the green Settings button.
2. Head to API & Tracking.
3. Copy Your key and Your UID and log into your Dispense account for next steps.
3. Copy Your key and Your UID and log into your Dispense account for next steps.
4. Head to your Dispense integration panel and paste the Alpine IQ credentials in the correlating fields.
In order for Alpine IQ to know when carts are abandoned and send a campaign we need to be connected as a Data Destination. Head over to Settings > Data Integrations > Search for Dispense and click the green Connect button.
Once the card opens, enter your API Key generated from your Dispense account along with any VenueID's you want to sync with. If left empty, we will pull all venues from the key:
Click Add Credential to save that pair and then finally Update Connection to finish the integration.
Now that the integration is connected - you will need to set the Abandoned Cart setting on the campaign level. Please refer to our Campaigns guide
Dispense now has the ability to send the Customer's Abandoned Cart through AIQ's Dynamic Content. When the "User Abandoned Items" preference is enabled, The Customers will be directed the Abandoned Product's URL. .
The Dispense integration with Alpine IQ's Dynamic Content allows for abandoned carts to be sent to customers, increasing the chance of retaining revenue that would have otherwise been lost.
The use of Dynamic Content in your Campaigns also enhances end-consumer engagement, leading to increased conversions and ROI.
Steps:
- To Utilize The Dispense / Alpine IQ integration with dynamic abandoned carts, please ensure that Dispense is connected to Alpine IQ by contacting your Dispense CSM.
- Then, navigate to your "Product Feed" within the Campaign, and enable the "User Abandoned Items" preference.
3. And then toggle on the "User Abandoned Items" preference.
Note: Dynamic Content is not required in order to send Abandoned Carts, only need to have Dispense connected as a Data Destination at a minimum
If this is your first time setting up a discount, check out our Discounts guide
Dispense allows customers to redeem discounts during checkout. Dollar ($) or Percentage (%) off discounts are available and applied to the entire cart upon checkout; item-level discounts are not available at this time.
1.Open the discount builder in Alpine IQ.
2. Open the Redemption options.
3. Add a % or $ off value and click Publish discount.
These are the steps needed to simply pass the discount from Alpine IQ to Dispense. Please refer to our Discount guide if you have questions about the other settings in the discount builder.