Transactional SMS for order notifications
⚠️ Important: This endpoint is not intended for sending marketing messages that require TCPA or CASL compliance (such as promotional content or mass campaigns).
For details on proper usage, refer to 10DLC for Regulated Industries.
Non-compliance may lead to suspension or termination of your AIQ services.
This endpoint allows you to send a transactional SMS. These are usually one-off notifications used in order and delivery processes.
- "Your order has been processed"
- "Your order is ready for pickup"
- "Please verify yourself with pin code: 1234" etc.
All transactional messages must use pre-approved templates. These templates are submitted to and reviewed by carriers, which can take up to two weeks for approval. Once approved, any changes—including extra spaces, punctuation, or different variable formatting—will cause the message to fail delivery.
To get started with template approval, please reach out to our support team.
Note: Templates must be submitted exactly as they will be sent, including spaces and line breaks. The only deviation must be in any declared variables.
Example:
Please keep in mind that this endpoint respects previous opt-outs given to AIQ and imported into personas.
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