Mobile App
Customer Login
7 min
single sign on (sso) our single sign on (sso) feature allows customers to use one login across all of our customer facing products within the same organization what products are included? mobile app web wallet e commerce menu no matter where you create your account, you can use those same credentials everwhere with that organization how it works you only need to create your login once if you create your account in the mobile app, you can use the same login credentials to log into the web wallet and e commerce menu if you create your account while checking out on the e commerce menu, you can use those same credentials to log into the mobile app and web wallet there is no need to create seperate accounts for each product if you already have multiple accounts if you previously created separate accounts across different products within the same organization, sso will automatically merge them into a single account when you log in, you'll be notified that your accounts have been combined from that point forward, you can use the username and password you just entered to log in across all aiq products within that organization this helps eliminate duplicate accounts and simplifies future logins sign up / log in when customers first open your mobile app, they will need to โ
sign up for a new account โ if they are a first time user โ
log in to an existing account โ if they have already registered this ensures customers can access their loyalty points, rewards, and personalized offers right from the start sign up to create an account, a valid phone number and/or email is required already have an account? if you have previously signed up using the same phone number or email, your account already existsโyouโll need to create a password to log in create password your password must meet the following requirements โ
at least 10 characters long โ
at least 1 letter (a z, uppercase or lowercase) โ
at least 1 number (0 9) โ
at least 1 symbol (!, @, $, %, ^, etc ) this ensures strong security for your account log in to access your account, enter the email or phone number and password you used during account setup if you forgot your password, use the โforgot password?โ option to reset it pin code verification when logging in, you may receive a pin code via email or text message โ
check your inbox or messages for the pin โ
enter the code exactly as received in the app to complete the login process this step helps verify your identity and keep your account secure
